Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Emmanuel Montano

Greenville,SC

Summary

Proven in enhancing customer experiences at Hobby Lobby, I excel in customer service and problem-solving, ensuring high satisfaction and loyalty. Skilled in teamwork and store maintenance, and I love talking to new people. I significantly contribute to a positive and efficient work environment. My dedication to professional growth and excellence sets me apart, ready to bring my strong work ethic and relationship-building skills to your team.

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Experienced kitchen professional prepared to deliver outstanding support in fast-paced environment. Strong focus on maintaining cleanliness, organizing kitchen workflow, and ensuring all tasks are completed efficiently. Team-oriented with flexible approach, adaptable to changing needs, and consistently reliable. Skilled in dishwashing, kitchen sanitation, and basic food preparation, with keen attention to detail and quality.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Hobby Lobby
11.2024 - 01.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Worked overtime when needed without any complaint.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.

Server, Dish Washing

Aoki Sushi
11.2023 - 01.2025
  • Demonstrated multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages to the correct tables and promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased overall kitchen productivity by assisting with various tasks such as washing dishes and restocking supplies.
  • Cooked appetizers in quick fashion and manner for seamless transition for when the main course of meal was getting ready to be served.

Education

High School Diploma -

Mauldin High School
Mauldin, SC
02-2007

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Customer engagement
  • Flexible schedule
  • Relationship building
  • Professional appearance

Accomplishments

  • Resolved product issue through consumer testing.

Languages

Spanish
Professional Working

Interests

  • Music
  • Gym Workouts
  • Volunteering
  • Gardening
  • Video Gaming
  • Swimming
  • Fashion and Style
  • Fashion
  • I enjoy helping others and giving back to the community
  • Watching Movies and TV Shows

Timeline

Retail Sales Associate

Hobby Lobby
11.2024 - 01.2025

Server, Dish Washing

Aoki Sushi
11.2023 - 01.2025

High School Diploma -

Mauldin High School
Emmanuel Montano