EMMANUEL ONOGWU
Bronx,NY
Summary
Dedicated graduate student skilled in program coordination and community outreach. Proven ability to create inclusive environments and support diverse student populations through effective communication and empathy. Strong collaborator who enhances student engagement and well-being by fostering connections with campus resources.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Graduate Assistant
Transforming College Campus (TCC), Fairleigh Dickinson University
Madison, NJ
01.2026 - Current
- Coordinated programs, events, and activities with students, staff, and campus partners to enhance student engagement.
- Support student-focused programs and initiatives designed to promote engagement, connection, and overall student well-being.
- Fostered welcoming and inclusive environments for students from diverse backgrounds, promoting a sense of belonging.
- Communicate directly with students to understand concerns, provide support, and connect them with appropriate campus resources.
- Work collaboratively with staff and student leaders to develop programs that strengthen communication, teamwork, leadership, and community.
- Managed event logistics, outreach, scheduling, communication, and program implementation to ensure successful execution.
Customer Care Associate
Asembia
Florham Park, NJ
04.2021 - 05.2023
- Delivered patient-centered assistance with empathy and professionalism, enhancing customer experience during stressful situations.
- Supported patients and clients through professional communication, effectively answering questions and addressing concerns to meet sensitive needs.
- Used active listening and problem-solving to understand concerns and identify appropriate solutions.
- Managed multiple tasks in a fast-paced setting while keeping accuracy and strong attention to detail.
- Collaborated with team members to ensure consistent and efficient customer support, improving overall service quality.
- Maintained accurate records while following organizational policies, procedures, and confidentiality standards.
Resident Community Leadership
Fairleigh Dickinson University
Madison, NJ
- Facilitate weekly discussions focused on personal development, accountability, communication, and community building.
- Provide peer mentorship and support to students experiencing academic, personal, and interpersonal challenges.
- Use active listening, conflict-resolution, and communication skills to help address interpersonal concerns.
- Develop and implement programs that encourage student engagement, personal growth, and positive relationships.
- Maintain a supportive and respectful environment while working with students from diverse backgrounds.
Program Director & Group Leader
FDU Shepherds
Madison, NJ
- Lead weekly student programs focused on mentorship, leadership development, personal growth, and community engagement.
- Provide individual guidance and support to students navigating academic and personal challenges.
- Coordinate program logistics, communication, scheduling, outreach, and event execution.
- Collaborate with team members to create safe, welcoming, and supportive environments.
- Manage programs from planning through implementation while maintaining organization and attention to detail.
- Strengthen leadership, communication, teamwork, and problem-solving skills through ongoing student interaction.
Community Outreach Volunteer
Weekly Homeless Service Program
Newark, NJ
- Provide food, clothing, and essential resources to individuals experiencing homelessness on a weekly basis.
- Interact respectfully and compassionately with individuals from a variety of backgrounds and life circumstances.
- Listen to individuals' concerns and provide supportive communication during outreach activities.
- Assist with organizing donations, supplies, and distribution efforts.
- Collaborate with volunteers to ensure resources are distributed efficiently and respectfully.
Social Media Representative Intern
Fairleigh Dickinson University Library
Madison, NJ
- Create professional digital content promoting library services, programs, and student resources.
- Collaborate with staff to develop accurate and timely communications for the campus community.
- Create flyers, short-form videos, captions, and promotional materials using Canva and CapCut.
- Communicate information clearly and professionally across digital platforms.
- Assist with outreach efforts designed to increase student awareness and engagement.
Media Outreach Assistant
Faith-Based Student Organization
Madison, NJ
- Assisted with weekly communication and outreach efforts, enhancing visibility of programs and services.
- Help connect individuals with community programs and available resources.
- Interact with online audiences by responding professionally to questions and comments.
- Facilitated connections between individuals and community programs, improving access to available resources.
- Collaborated with team members to deliver accurate and timely communication, supporting overall outreach goals.
Education
Master of Science - Industrial-Organizational Psychology
Fairleigh Dickinson University
Madison, NJ05-2028
Bachelor of Arts - Communication, Human Resources
Fairleigh Dickinson University
Madison, NJ05-2026
FDU International Studies Program
Wroxton, England01-2024
Skills
- Program Coordination
- Patient & Client Support
- Patient/Client Communication
- Customer Support
- Compassionate Service
- Conflict Resolution
- Active Listening
- Problem Solving
- Documentation
- Time Management
- Organization
- Attention to Detail
- Dependability
- Adaptability
- Community Outreach
- Digital Communication
- Professional Communication
- Written Communication
- Public Speaking
- Team Collaboration
- Teamwork and collaboration
- Leadership
- Written Communication
- Digital Communication
ADDITIONAL QUALIFICATIONS
- Experienced working with diverse populations and individuals in stressful situations.
- Strong ability to communicate respectfully and professionally with patients, clients, students, families, and coworkers.
- Comfortable working in fast-paced environments while managing multiple responsibilities.
- Strong interest in healthcare, organizational development, employee well-being, and patient-centered service.
Languages
yoruba
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- Honors in communications studies
- Presidential Deans List
- Deans List
- Most impactful new club
Reference
Kristin cothran – TCC program Director (908-304-2113) (K.cothran@fdu.edu (mailbox:K.cothran@fdu.edu))
Tamana Cruz – Technical services & Outreach Assistant ( 908-304-2113) (Tcruz01@fdu.edu (mailbox:Tcruz01@fdu.edu))
Traci Banks -
Dean of students 973-443-8935
(tbanks@fdu.edu)
Timeline
Graduate Assistant
Transforming College Campus (TCC), Fairleigh Dickinson University
01.2026 - Current
Customer Care Associate
Asembia
04.2021 - 05.2023
Resident Community Leadership
Fairleigh Dickinson University
Program Director & Group Leader
FDU Shepherds
Community Outreach Volunteer
Weekly Homeless Service Program
Social Media Representative Intern
Fairleigh Dickinson University Library
Media Outreach Assistant
Faith-Based Student Organization
Master of Science - Industrial-Organizational Psychology
Fairleigh Dickinson University
Bachelor of Arts - Communication, Human Resources
Fairleigh Dickinson University
FDU International Studies Program