Emmanuel Ortiz
El Paso
Summary
Dynamic and results-driven professional with a proven track record at Chick-fil-A, excelling in customer service and efficient delivery management. Skilled in multitasking and teamwork, with a valid driver's license and a strong understanding of accounting principles. Committed to enhancing customer satisfaction through exceptional service and timely execution.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Chick-fil-A
01.2022 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Server/ Delivery Driver/Assistant Groundskeeper
Grace Gardens Event Center
05.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front End Cashier
Neighborhood Walmart
11.2020 - 01.2021
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Customer Service Representative
Circle K
08.2020 - 11.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Food Runner
Texas Roadhouse
10.2019 - 08.2020
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Associate of Arts - Accounting
El Paso Community College
El Paso, TX12-2023
Bachelor of Arts - Accounting
The University of Texas At El Paso
El Paso, TX06-2026
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Accounting principles understanding
- Accounting systems and software
Timeline
Delivery Driver
Chick-fil-A
01.2022 - Current
Server/ Delivery Driver/Assistant Groundskeeper
Grace Gardens Event Center
05.2021 - 02.2022
Front End Cashier
Neighborhood Walmart
11.2020 - 01.2021
Customer Service Representative
Circle K
08.2020 - 11.2021
Food Runner
Texas Roadhouse
10.2019 - 08.2020
Associate of Arts - Accounting
El Paso Community College
Bachelor of Arts - Accounting
The University of Texas At El Paso
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