Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Osuoha

Cheney

Summary

Dynamic college football player with a proven track record of teamwork, discipline, and leadership on the field. My background in customer service, coupled with insights from business analytics, has honed my ability to anticipate and meet client needs efficiently. Drawing from the dedication and perseverance cultivated in sports, I am committed to delivering top-tier service, ensuring that every guest's experience is memorable and aligns with the high standards of upscale dining establishments.

Overview

3
3
years of professional experience

Work History

Server

O'Doherty's Irish Grille
03.2022 - 06.2022
  • Demonstrated ability to craft a wide range of classic and contemporary cocktails, ensuring consistent taste and presentation to meet the high standards of upscale clientele.
  • Proven track record of building rapport with guests, anticipating their needs, and ensuring a memorable dining experience, leading to repeat patronage and positive word-of-mouth.
  • Skilled in managing multiple orders simultaneously, coordinating between the bar and kitchen, and prioritizing tasks to ensure timely and accurate service during peak hours.

Sales Associate

Lululemon
06.2022 - 03.2023
  • Proficient in customer conversation
  • Quickly and effectively cashed out customers
  • Lead the store in "MIRROR" demos and increased sales by 23%
  • Proactively assisted over 100 customers per shift by answering questions and providing merchandise expertise

Assistant

PCF Management Service
01.2020 - 01.2022
  • Successfully coordinated activities which lead to high-ticket closures
  • Analyzed data and information to evaluate options and form accurate conclusions
  • Used SLQ and PivotTables to summarize large amounts of data

Sales Representative

Cutco Cutlery
10.2020 - 12.2020
  • Demonstrated exceptional product knowledge, effectively communicating the unique features and benefits of Cutco cutlery to potential customers.
  • Employed persuasive communication techniques, consistently achieving and often surpassing sales targets.
  • Cultivated and maintained strong customer relationships, leading to repeat business and referrals through excellent after-sales service.

Education

Bachelor of Science - Pre-Medicine

Eastern Washington University
Cheney, WA
12.2023

Skills

  • Ability to analyze and manage data and trends to identify inefficiencies and areas for improvement
  • Always looking for ways to enhance processes and increase efficiency
  • Strong verbal and written communication abilities, ensuring clear and effective communication with both internal and external clients

Timeline

Sales Associate

Lululemon
06.2022 - 03.2023

Server

O'Doherty's Irish Grille
03.2022 - 06.2022

Sales Representative

Cutco Cutlery
10.2020 - 12.2020

Assistant

PCF Management Service
01.2020 - 01.2022

Bachelor of Science - Pre-Medicine

Eastern Washington University

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Emmanuel Osuoha