Emmanuel Pena
New York ,US
Summary
Vigilant Security Professional experienced in maintaining secure environments across retail, corporate, and event settings. Achieved a reduction in theft incidents and improved safety for employees and visitors through proactive monitoring and conflict de-escalation strategies. Focused on enforcing property rules and collaborating with law enforcement to enhance overall security.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Pace University
New York, New York
11.2023 - 03.2025
- Conducted regular patrols to detect and prevent security breaches.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored access points to ensure safety of personnel and property.
- Utilized surveillance systems to monitor activities across the facility.
- Assisted with incident response by documenting events and reporting findings.
- Maintained accurate logs of all security related activities.
- Confirmed visitor identification prior to granting entry into the building.
- Verified photo IDs and tickets to allow guests passage.
- Engaged with employees and visitors to promote a positive atmosphere.
Security Supervisor
Allied Universal Security Services
New York, New York
05.2023 - 10.2023
- Supervised security personnel to ensure compliance with safety protocols.
- Conducted regular patrols to monitor premises and deter criminal activity.
- Developed and implemented security procedures for emergency situations.
- Trained new staff on security policies and customer service standards.
- Ensured communication between team members during shifts for efficient operations.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Assisted in the preparation of payroll reports for management review and audits.
- Processed employee payroll using specialized software for accurate and timely payments.
Security Officer
Google
New York, US
02.2022 - 04.2023
- Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind.
- Allowed approved people to enter secure areas with an escort.
- Conducted regular patrols of key areas to identify and address security concerns.
- Escorted approved individuals into secure areas to maintain safety and access control.
- Allowed approved people to enter secure areas with an escort.
- Documented property damage, theft, accidents, and unusual occurrences in reports to provide accurate records of daily activities.
Security Guard
Allied universal
Brooklyn, US
06.2021 - 01.2022
- Control access at the main entrance by screening all clients, visitors, utilizing the magnetometer, x-ray machine to detect and prevent weapons from entering the building.
- Intervened to de-escalate crisis situations, documenting actions taken and outcomes achieved.
- Managed incidents effectively to maintain a safe environment.
- Intervene to de-escalate crisis situations and document all such situations and interventions performed.
- Contacted police, fire department, and other first responders during emergencies.
- Ensured safety and security of individuals and equipment through vigilant monitoring and response.
- Executed tasks to support team objectives.
- Ensure safety of all and security of all equipment.
- Delivered crisis prevention and intervention services.
- Conducted routine checks of residents and facility to mitigate risks and identify potential hazards.
- Interact with NYPD, EMS, NYFD, and know when it is appropriate to make emergency calls.
Education
GED -
Bard
Skills
- Surveillance monitoring
- Access control
- Crisis intervention
- Effective communicationess
- Report writing
- Salesforce proficiency
- Attention to detail
- Customer engagement
- Team management
- Conflict resolution
- Reliability
- FLUENT IN Spanish
Certification
- 8 hour Pre-Assignment training course for security guards
- 16 Hour on the job training course for security guards
- F 02 Fireguard Certificate of Fitness license
Timeline
Security Officer
Pace University
11.2023 - 03.2025
Security Supervisor
Allied Universal Security Services
05.2023 - 10.2023
Security Officer
Google
02.2022 - 04.2023
Security Guard
Allied universal
06.2021 - 01.2022
GED -
Bard