Summary
Overview
Work History
Education
Skills
Certification
Languages
Reference's
References
Timeline
Generic

James Newman

Brooklyn

Summary

Seasoned Security Officer with background in maintaining safety and conducting regular patrols in high-traffic environments. Possess strong conflict resolution skills, surveillance expertise, and ability to respond effectively during crisis situations. Contributed significantly to reducing security risks in previous positions through proactive measures and clear communication strategies. Known for implementing comprehensive training procedures to strengthen team efficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Security Officer

Madison Square Garden Co
Manhattan
08.2015 - Current
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Monitored premises and recorded activity in daily officer reports.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Provided escorts for visitors as needed throughout the facility.
  • Searched bags manually to identify prohibited items and contraband.
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Observed patrons and customers to quickly address security situations.
  • Guarded restricted areas to prevent unauthorized entry.
  • Assisted with crowd control during large events held at the facility.
  • Confirmed visitor identification prior to granting entry into the building.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Verified photo IDs and tickets to allow guests passage.
  • Enforced access control measures in accordance with established procedures.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Security Supervisor

Celebrate Brooklyn
Brooklyn
06.2010 - 07.2023
  • Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
  • Upheld strict confidentiality regarding sensitive information and security measures.
  • Interacted regularly with other departments within the organization to promote collaboration between teams.
  • Maintained accurate records of security incidents and responses for compliance purposes.
  • Worked closely with local law enforcement to coordinate security operations and investigations.
  • Periodically reviewed existing policies and procedures and made recommendations to improve security.
  • Secured premises and personnel by patrolling property and monitoring surveillance cameras.

Warehouse Worker

IKEA
Brooklyn
05.2008 - 08.2009
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Used pallet jacks to move items to and from warehouse locations.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Performed cycle counts to maintain accurate inventory records.

Education

High School Diploma -

Churchill School And Center
301 East 29th Street New York,NY
05-2009

Some College (No Degree) -

Johnson & Wales University
Providence, RI

Skills

  • Access control
  • Surveillance monitoring
  • Incident reporting
  • Emergency response
  • Crowd management
  • Security protocols
  • First aid training
  • Relationship building
  • Law enforcement liaison
  • CCTV surveillance
  • De-escalation techniques

Certification

  • Licensed security guard
  • F03 Fireguard license

Languages

English
Full Professional

Reference's

  • Celebrate brooklyn: Tim Malloy 917 968 5464
  • Madison Square Garden: Reana Mohammed 516 645 8895 and Manny Alvarez 347 489 8724

References

References available upon request.

Timeline

Security Officer

Madison Square Garden Co
08.2015 - Current

Security Supervisor

Celebrate Brooklyn
06.2010 - 07.2023

Warehouse Worker

IKEA
05.2008 - 08.2009

High School Diploma -

Churchill School And Center

Some College (No Degree) -

Johnson & Wales University

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