Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emmanuel Riles

Miami,FL

Summary

Detail-oriented and highly organized data entry professional with 4 years of experience in accurately inputting, managing, and maintaining data. Seeking to leverage skills in a dynamic environment to support organizational goals.

Overview

4
4
years of professional experience

Work History

Data Entry Clerk

TracFone
05.2022 - 09.2024
  • Accurately entered and maintained large volumes of data, ensuring high levels of accuracy and timeliness
  • Collaborated with team members to streamline data entry processes, improving efficiency by 32%
  • Conducted regular data audits to identify and correct discrepancies

Computer Helpdesk Technician

Alorica
06.2021 - 05.2022
  • Streamlined helpdesk support for faster response times and increased end-user satisfaction.
  • Reduced helpdesk support tickets by proactively addressing common user issues through regular maintenance.
  • Directed helpdesk support services provision guaranteed user satisfaction across multiple departments.
  • Improved end-user satisfaction with timely resolution of technical problems through helpdesk support.
  • Expedited problem resolution through effective communication with helpdesk support teams.
  • Expedited issue resolution times through the establishment of a dedicated helpdesk support system for staff inquiries.

OTR Team Truck Driver

FedEx Ground
09.2020 - 05.2021
  • Maintained a safe driving record by adhering to all company safety guidelines and federal regulations.
  • Collaborated with dispatchers to ensure timely delivery updates while maintaining open lines of communication during transit.
  • Enhanced vehicle maintenance, resulting in decreased downtime and repair expenses by performing regular pre-and post-trip inspections.
  • Contributed to a positive working environment for the entire trucking team through clear communication, mutual respect, and shared responsibility.
  • Ensured compliance with weight limits by properly balancing load distribution within trailers before each journey.

Education

The CDL School
Miami, FL
08.2020

Skills

  • Proficiency in MS Office Suite
  • Data entry software
  • Attention to detail
  • Accuracy in data entry
  • Organizational skills
  • Time-management skills
  • Confidentiality
  • Handling sensitive information
  • Communication skills
  • Verbal communication
  • Written communication
  • Independent work
  • Team collaboration
  • Typing speed
  • Database management
  • Data cleaning

Languages

English
Full Professional

Timeline

Data Entry Clerk

TracFone
05.2022 - 09.2024

Computer Helpdesk Technician

Alorica
06.2021 - 05.2022

OTR Team Truck Driver

FedEx Ground
09.2020 - 05.2021

The CDL School

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Emmanuel Riles