EMMANUEL RIVERA
NEW YORK,NY
Summary
Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management.
Overview
13
13
years of professional experience
Work History
Director of Security
Elsewhere, Corp
10.2017 - Current
- Engaging with guests to provide information, direction, and assistance
- Collaborating with various departments to enhance guest satisfaction
- Utilizing technology to streamline guest services and respond to inquiries
- Patrolled premises and monitored security officers in position to prevent theft, violence, or infractions of rules
- Coordinated with local law enforcement and emergency responders when necessary
- Conducted routine inspections and emergency response drills
- Provided on-site protection and ensuring the safety of staff and guests
- Trained new hires in security protocols and crisis management
- Assisted in the development of security policies and procedures
- Assisted guests with inquiries, ticketing, and special requests
- Conducted tours and provided educational information on exhibits
- Managed front-line operations, created schedules using excel/ADP/paycheck flex/Team-live, assisted in managing payroll expenses and cost verification of payroll clocked in - clocked out.
Hospital Police
Coney Island Brooklyn NY
04.2018 - 01.2022
- Patrolled the facility and served as a general WTG presence and visible deterrent to crime
- Checked passes and credentials of persons seeking to enter the hospital
- Provided safety to staff, visitors, and patients while patrolling my designated assigned area
- Duties consisted of foot patrol of interior and exterior areas of assigned locations, reporting suspicious activities and persons, access control through an admittance process, screening visitors and clients employees in an efficient manner in order to expedite their access
- Checked for unsafe conditions hazards, unlocked doors; looked for security violations and unauthorized persons
- Maintained hospital safe and secured access.
Security Supervisor
I.B.
09.2010 - 08.2016
- Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery
- Secured personnel and premises by inspecting buildings, patrolling property, and monitoring surveillance cameras
- Monitored multiple CCTV feeds to keep a close eye on important areas of buildings and grounds
- Warned persons of rule infractions or violations and evicted violators from premises
- Monitored and authorized entrance and departure of employees, visitors, and other persons
- Interviews, hires, and trains security staff
- Oversees the daily workflow, schedules, and assignments of security staff including security guards and desk clerks
- Prepares and conducts training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics
- Provides and/or implements security and security protocols for all assigned facilities and information systems
- Takes proactive steps to provide a safe and secure working environment to staff and visitors
- Provides specialized security for and monitors access to limited and restricted access areas such as inventory areas, network equipment areas, and employee files and confidential records
- Conducts regular walk-throughs and security inspections for assigned facilities
- Where government projects are involved, serves as a liaison to government agencies concerning project security; assists with security clearance processing for employees working on government classified programs
- Performs other related duties as assigned.
Skills
- Equipment Inspection
- Administrative Management
- Threat and Vulnerability Analysis
- Body Searches
- Incident Investigation
- Security Needs Assessment
- Operations Oversight
- Implementing security programs
- Safety and security procedures
- CCTV experience
- Report Writing
- Active Shooter Training
- Staff Leadership
- Event security
- Executive protection
- Microsoft Office
- Budget Development
- Staff Discipline
- Problem Identification
Education Certifications
- NYS Security Guard License
- 8hr. & 16hr. Update certificate
- CPR first aid update
- 10 hours OSHA
- Driver license update
- Apex technical school trade
Timeline
Hospital Police
Coney Island Brooklyn NY
04.2018 - 01.2022
Director of Security
Elsewhere, Corp
10.2017 - Current
Security Supervisor
I.B.
09.2010 - 08.2016
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