Summary
Overview
Work History
Education
Skills
Certification
Awards
References
References
Timeline
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Emmanuel Rivera

San Francisco,CA

Summary

Seasoned Security Officer with a proven track record, leveraging supervisory experience to enhance safety and security. Skilled in conflict resolution and incident management, I focus on problem-solving and customer service to ensure a secure environment for staff and visitors. Eager to advance into a lead position to further contribute to team success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

SECURITY OFFICER III

Sutter Health
San Francisco, California
08.2023 - Current
  • Implemented effective communication techniques when dealing with difficult individuals or situations.
  • Monitored access points for unauthorized personnel or vehicles entering the premises.
  • Utilized critical thinking skills to identify security threats and take appropriate action.
  • Performed regular patrols of hospital grounds to detect suspicious activity or persons.
  • Interacted professionally with patients, visitors, vendors, staff members, and law enforcement officers.
  • Provided one-on-one coaching and mentoring to employees requiring additional support.
  • Adapted training strategies to accommodate diverse learning styles and needs.
  • Provided instruction and guidance to newly assigned personnel in the field.

SECURITY OFFICER

PIER 39
San Francisco, California
09.2021 - 08.2023
  • Prepared detailed reports of security incidents and investigations.
  • Maintained daily logs of all activity occurring on the premises.
  • Enforced safety and security regulations to protect property and personnel.
  • Performed routine checks of fire alarms, door locks, lighting systems, and surveillance equipment for proper functioning.
  • Monitored and authorized the entrance of vehicles or people to keep property secure.
  • Monitored security camera footage and reviewed daily reports from alarm systems.
  • Investigated incidents such as theft, vandalism, trespassing, and other violations of company policy.
  • Assisted people in health crises by administering first aid or calling emergency medical services.
  • Trained new security personnel on security protocols and procedures.

TRANSPORTATION SECURITY OFFICER

Covenant Aviation Security
San Francisco, California
06.2018 - 11.2021
  • Utilized problem-solving skills to identify potential threats within a variety of items.
  • Maintained up-to-date knowledge of current aviation security procedures and protocols.
  • Interacted professionally with passengers while ensuring compliance with TSA guidelines.
  • Operated and calibrated explosive trace detector machinery, walk-through metal detectors, and hand-held metal detectors.
  • Enforced security regulations with tact and diplomacy while maintaining a professional demeanor.
  • Utilized advanced imaging technology to screen passengers and accessible property moving through security checkpoints.
  • Conducted searches for contraband, weapons, explosives, and prohibited items.
  • Controlled entry and exit points to prevent unauthorized persons from entering or exiting areas.
  • Observed and analyzed the behavior of travelers to identify potential security risks within the airport.
  • Provided training and guidance to new staff on security protocols.

Education

TECHNICAL CERTIFICATION IN AUTOMOTIVE TECHNOLOGY -

Automeca Technical College-Aguadilla
PR
01.2005

Skills

  • Supervising experience
  • Customer service
  • Computer skills
  • CCTV
  • Leadership
  • Arrest procedures
  • Conflict resolution techniques
  • Problem-Solving
  • Document Preparation

Certification

  • Security Guard License, 08/31/21, 08/31/25
  • Adult and Pediatric First Aid/CPR/AED, 04/01/23, 04/01/25
  • Certified Healthcare Security Supervisor, 05/14/24, 05/13/29
  • Proprietary Private Security Officer, 07/31/23, 07/31/25

Awards

PIER 39 STAR Award for my performance during an act of shooting event.

References

References available upon request

References

References available upon request.

Timeline

SECURITY OFFICER III

Sutter Health
08.2023 - Current

SECURITY OFFICER

PIER 39
09.2021 - 08.2023

TRANSPORTATION SECURITY OFFICER

Covenant Aviation Security
06.2018 - 11.2021

TECHNICAL CERTIFICATION IN AUTOMOTIVE TECHNOLOGY -

Automeca Technical College-Aguadilla

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Emmanuel Rivera