Emmanuel Rodriguez
Overview
3
3
years of professional experience
Work History
Lead Barista
Ten Thousand Coffee
02.2023 - 12.2023
- Achieved consistent positive feedback from customers with well-crafted beverages and attentive service.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Implemented creative solutions for resolving customer complaints, resulting in higher customer retention rates.
- Improved overall cleanliness standards by implementing a more efficient cleaning schedule during closing shifts.
Barista
MoMA
10.2022 - 01.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Receptionist
Premier 57
01.2021 - 05.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
No Degree - Computer And Information Sciences
Borough of Manhattan Community College of The City University of New York
New York, NYHigh School Diploma -
Manhattan Center For Science & Mathematics
New York, NY06.2020
Skills
- Customer service
- POS Systems
- Cash Handling
- Adaptability
Languages
Spanish
Native or Bilingual
Japanese
Elementary
Timeline
Lead Barista
Ten Thousand Coffee
02.2023 - 12.2023
Barista
MoMA
10.2022 - 01.2023
Receptionist
Premier 57
01.2021 - 05.2021
No Degree - Computer And Information Sciences
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Manhattan Center For Science & Mathematics