Emmanuel Rosado
Williamsville,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Debt Collector
Capital Management Services
Williamsville , NY
04.2023 - 04.2024
- Assessed customer financial situations to identify hardship cases that required special consideration or alternative repayment options.
- Processed incoming payments from customers according to established procedures.
- Recorded information about status of collection efforts.
- Conveyed current account information and obtained payments by using pre-scripted statements.
Stocking Associate
Walmart
Williamsville , NY
03.2022 - 04.2023
- Received shipments of merchandise and stocked shelves according to store requirements.
- Collaborated with team members to execute promotional displays quickly and accurately.
- Lifted materials of varied weights on regular basis.
Cashier
Tops Friendly Markets
Williamsville , NY
01.2021 - 03.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customers' questions and provided information on store procedures or policies.
Education
High School Diploma -
Sweet Home Senior High School
Amherst, NY06-2019
Skills
- Account Management
- Negotiation
- Persuasion strategies
- Problem-solving
- Excellent communication
- Team player with a positive attitude
- Client rapport building
Affiliations
Working out at Gym (calisthenics & resistance training)
Reading self-improvement topics
Dance lessons (Tango,Bachata,Merengue)
Accomplishments
- Certificate of Recognition for perfect attendance 3 months in a row ( Date received March 2024)
- Certificate of Recognition for outstanding performance 29 Borrower's Assistance Programs sold with conversion rate of 60.26% (Date received March 2024)
Timeline
Debt Collector
Capital Management Services
04.2023 - 04.2024
Stocking Associate
Walmart
03.2022 - 04.2023
Cashier
Tops Friendly Markets
01.2021 - 03.2022
High School Diploma -
Sweet Home Senior High School
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