Emmanuel Sanchez
Long Island City
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
UNIQLO
02.2023 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Sales Business Manager
Verizon Victra
06.2019 - 11.2022
- Increased sales revenue by developing and implementing effective sales strategies.
- Established strong relationships with key industry influencers, creating valuable networking opportunities.
- Utilized data-driven insights to refine sales tactics, leading to more efficient prospect targeting and improved close ratios.
- Enhanced customer satisfaction through consistent communication and responsive problemsolving.
Education
Associate of Science - Aviation Science
Mt. San Antonio College
Walnut, CA06-2022
Skills
- Customer service
- Sales presentations
- Teamwork
- Client acquisition
- Teamwork and collaboration
- Sales team training
Languages
Spanish
Full Professional
Timeline
Retail Sales Associate
UNIQLO
02.2023 - 11.2024
Sales Business Manager
Verizon Victra
06.2019 - 11.2022
Associate of Science - Aviation Science
Mt. San Antonio College
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