EMMANUEL WANI
Tempe,AZ
Summary
Dedicated and driven student-athlete seeking a job to advance my career, expand knowledge, and gain valuable hands-on experience. Possess strong foundation in communication, customer service, interpersonal skills, leadership, and adaptability. Excel in challenging environments, delivering exceptional results. Confident in ability to positively contribute to any team or organization by leveraging unique combination of academic and athletic experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Brown Bear Car Wash
06.2022 - 09.2022
- As a highly skilled customer service representative with excellent communication, problem-solving, and conflict resolution abilities
- Adaptable and efficient in managing multiple customer interactions while delivering exceptional service
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Referee
SPYA
01.2022 - 02.2022
- Reflect such skills as demonstrating extensive knowledge of rules and statistical policies, enforcing all rules during games, officiating games in a fair manner, and interacting with players in a respectful and cooperative manner
- Assisted in the development of newer referees by serving as a mentor, providing guidance on best practices for officiating.
- Listened to player feedback and communicated with team captains to accurately resolve disputes.
- Navigated difficult situations using effective communication and explanation of game rules.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
Education
Associate of Arts - Business
Green River College
Auburn, WAAssociate of Arts - Business
Mesa Community College
Mesa, AZ05-2025
High School Diploma -
Franklin Pierce High School
05.2022
Skills
- Responsibility
- Cooperation
- Leadership
- Resilience
- Customer Service
- Critical Thinking
- Problem-solving abilities
References
- Ed Williams, 2539053297
- Alisha Chang, 3602651016
- Jeffery Kurbis, 2532127329
Activities
- Competed in basketball and track for four years during high school.
- Currently a student-athlete participating in college track and field.
- Volunteered at local food banks.
- Assisted with youth track meets.
- Contributed time and support at church events.
- Helped organize activities at the library.
- Participated in school clean-up efforts.
- Distributed flyers for various events.
Timeline
Customer Service Representative
Brown Bear Car Wash
06.2022 - 09.2022
Referee
SPYA
01.2022 - 02.2022
Associate of Arts - Business
Green River College
Associate of Arts - Business
Mesa Community College
High School Diploma -
Franklin Pierce High School
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