Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuela Porter

Lorena

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Server

Brazos Landing
Waco
06.2024 - Current
  • Maintained records of transactions made during shift as required by law or company policy.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided excellent customer service to ensure satisfaction.

Cashier

Slowrise Slice House
Lorena
06.2022 - 06.2025
  • Ensured compliance with all safety regulations within the store environment.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Resolved customer complaints professionally in accordance with company policy.

Education

High School Diploma -

Lorena High School
Lorena, TX
05-2024

Skills

  • Great communication skills
  • Cooperative
  • Problem solver
  • Time management
  • Active listener
  • Great customer service
  • Patience
  • Flexibility

Timeline

Server

Brazos Landing
06.2024 - Current

Cashier

Slowrise Slice House
06.2022 - 06.2025

High School Diploma -

Lorena High School
Emmanuela Porter