Antelope Valley Care Center - Caregiver
12.2021 - 02.2023
Hi, I’m
Emmanuela Njong
Palmdale,CA
Summary
Provides high-quality service and excellent intel in all settings Natural problem-solver who remains empathetic in all customer interactions Proficient in most work settings, specifically experienced in medical and technical work environments Focused on completing tasks efficiently and with quality care. Adept at addressing people's needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving people of all backgrounds. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT desktop support position. Ready to help team achieve company goals.
Education
High school diplomaLos Angeles, CA
Year Up Los Angeles
08.2019
University Overview
Took some computer courses.
Basic Computer hardware
Basic Computer software
Microsoft application software course
Introduction to Operating Systems
Had a paid internship for 6 months.
Skills
- Microsoft Excel
- Systems Evaluation
- Microsoft Outlook
- Good with ticket system
- Hardware: Identify and apply appropriate customer services that foster and promote customer satisfaction, Install, configure, and troubleshoot computers
- Management
- Problem-solving
- Communication
- Leadership
Languages
French
Native or Bilingual
Timeline
Western Convalescent Hospital - Caregiver
10.2019 - 10.2021
IT Service- Desktop Support Specialist Intern
Martin Luther King Jr. Community Hospital
02.2019 - 08.2019
High school diploma
Year Up Los Angeles
Work History
Antelope Valley Care Center - Caregiver
12.2021 - 02.2023
Western Convalescent Hospital - Caregiver
10.2019 - 10.2021
Martin Luther King Jr. Community Hospital
IT Service- Desktop Support Specialist Intern
02.2019 - 08.2019
Job overview
- Maintained computer systems and networks for all WOWs (Workstations on wheels)
- Installed and configured computer hardware issues for over 50+ PCs and laptops
- Updated PCs and Laptops from Windows 7 or 10
- Responded to customer inquiries and provided technical assistance over the phone and in person
- Configured hardware, devices, and software to set up workstations for employees
- Installed and configured operating systems and applications
- Tested new software and hardware before deployment
- Performed patch qualification-related tasks.
I like to crochet when free
Crocheting something that has always come naturally for me since I was little. I would crochet clothes for my nieces and nephews.
Overview
4
years of professional experience