Golf
Hi, I’m
Emmanuel Scott
CEO/Founder of Cryptic Gold Skullez Gamez Entertainment
El Paso,TX
Summary
Accomplished leader with a proven track record at Cryptic Gold Skullez Gamez Entertainment, adept in facility maintenance and labor management. Excelled in enhancing operational efficiency and fostering customer relationships, achieving substantial business growth. Skilled in team leadership and decision-making, consistently delivering results through strategic planning and effective problem resolution. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
years of professional experience
Work History
Lone Star Golf Course
Golf Cart Barn Mgr
03.2021 - Current
Job overview
- Coordinated with course staff to ensure seamless integration of golf cart services into overall facility operations.
- Trained new employees on proper safety procedures, equipment handling, and customer service best practices.
- Collaborated with other managers to identify opportunities for cross-promotion or joint efforts within the facility''s programs and events.
- Developed strong relationships with vendors, securing favorable terms for equipment purchases and rentals.
- Utilized data analysis techniques to monitor trends in usage patterns, adapting operational strategies as needed to meet changing demands effectively.
- Conducted regular employee evaluations, providing constructive feedback to support professional growth and development within the team.
- Maintained a safe and functional fleet of golf carts by conducting regular inspections and coordinating necessary repairs.
Cryptic Gold Skullez Gamez Entertainment
CEO
03.2008 - Current
Job overview
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Fostered strong relationships with industry partners to expand business opportunities.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Developed a high-performance executive team for improved productivity and efficiency.
Chuys Mexican Restaurant
Restaurant Waiter
02.2021 - 02.2022
Job overview
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Kirby
Salesman
02.2021 - 10.2021
Job overview
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Full Sail UniversityWinter Park, FL
Bachelor of Arts from Digital Cinematography
01.2025
American InterContinental UniversitySchaumburg, IL
Associate of Arts from Business Administration
04.2023
Skills
- Troubleshooting and repair
- Facility Maintenance
- Labor Management
- Customer Service
- Team Leadership
- Decision-Making
- Problem Resolution
- Professional and Courteous
- Scheduling and Coordinating
- Customer Relationship Management
- Training and Development
Affiliations
- American Intercontinental Alumni
- Full Sail Alumni
- Kingdon Brawlers
Interests
Screenwriting
Gaming
Anime
Barbering
Timeline
Golf Cart Barn Mgr
Lone Star Golf Course
03.2021 - Current
Restaurant Waiter
Chuys Mexican Restaurant
02.2021 - 02.2022
Salesman
Kirby
02.2021 - 10.2021
CEO
Cryptic Gold Skullez Gamez Entertainment
03.2008 - Current
Full Sail University
Bachelor of Arts from Digital Cinematography
American InterContinental University
Associate of Arts from Business Administration
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