Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emmanuella Apraku

Fairfield,Hamilton

Summary

A highly motivated and success-driven individual with an excellent work ethic and ability to quickly learn new skills and identify opportunities for positive outcomes.

Overview

9
9
years of professional experience

Work History

Supervisor

Asafo African Distribution
Fairfield, OH
02.2019 - Current
  • Direct and supervise a team of 15 employees in daily operations.
  • Ensure compliance with workplace safety regulations by providing training sessions for all staff members.
  • Perform weekly inventory checks to ensure sufficient stock levels for all products.
  • Resolve customer complaints in a timely manner while ensuring customer satisfaction.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Responds to customers' questions regarding products, prices, and availability.
  • Ensures objectives and goals of the company are achieved.
  • Answering and making calls for customer satisfaction.

Lead Quality Inspector

Onyame Akwan Incorporated
Accra, Ghana
03.2015 - 07.2018
  • Assisted with training personnel on proper inspection techniques, equipment usage, and safety protocols.
  • Investigated customer complaints related to quality issues and documented findings.
  • Performed detailed inspections of incoming materials and components for defects. (Manufacturing and Expiration Dates)
  • Generated statistical process control charts using data from routine inspections to track trends in product quality.
  • Performed daily inspections on production lines, monitoring and evaluating product quality throughout the manufacturing process, and communicating discrepancies to management.
  • Evaluated existing processes for efficiency improvements while maintaining adherence to GMPs.
  • Analyzed data from tests performed on products to ensure that they meet specifications and industry standards.
  • Reviewed end-of-day paperwork to ensure accuracy and proper documentation.

Education

Associate of Arts - Organizational Leadership

University of Cincinnati Blue Ash College
Cincinnati, OH
04-2024

Skills

  • Planning and problem solving
  • Accurate record keeping
  • Interpersonal communication
  • Industrial hygiene
  • Team player
  • Customer Service
  • Quality Inspection
  • Decision making
  • Sales development
  • Teachable spirit
  • Experience in Microsoft suites

Languages

English
Full Professional
French
Limited
Twi
Native/ Bilingual

Timeline

Supervisor

Asafo African Distribution
02.2019 - Current

Lead Quality Inspector

Onyame Akwan Incorporated
03.2015 - 07.2018

Associate of Arts - Organizational Leadership

University of Cincinnati Blue Ash College

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Emmanuella Apraku