Emmanuelle McCann
Akron,SUMMIT COUNTY
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
1
1
year of professional experience
Work History
Pet Trainer
Petsmart
01.2023 - Current
- Offered post-training support to clients by providing troubleshooting advice and follow-up consultations as needed.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Established trusting relationships with clients by remaining attentive to their concerns and addressing any questions they had throughout the training process.
Substitute Teacher, K-12
Canton City School District
01.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Education
Bachelor of Science - Early Childhood Education
University of Akron
Akron, OH12.2020
High School Diploma -
Buchtel High School
Akron, OH05.2016
Skills
- Goal-Oriented
- Customer Relationship Building
- Building rapport
- Organization
- Engaging with Diverse Customers
- Outgoing Personality
- Customer Service
- Interpersonal communication skills
Timeline
Pet Trainer
Petsmart
01.2023 - Current
Substitute Teacher, K-12
Canton City School District
01.2023 - Current
Bachelor of Science - Early Childhood Education
University of Akron
High School Diploma -
Buchtel High School
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