Emmanuet Thompson
Spartanburg,SC
Summary
To obtain a position, within the beauty industry, at an established salon/spa.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Production Technician
Spartanburg Steel Products
07.2015 - 10.2023
- Employment Type: Full-time
- Increased production efficiency in 1 week by training and supervising production personnel to properly use equipment and apply best practices
- Maintained a defect rate of less than 1% for 12 consecutive months, leading to improved product quality and customer satisfaction
- Demonstrated strong problem-solving skills by efficiently organizing and analyzing data, leading to a 15% increase in overall production efficiency
- Collaborated with team members to develop innovative solutions, leading to a 30% increase in productivity
Sales Associate
Hamrick's
03.2014 - 07.2015
- Managed customer service issues in person and by phone, resulting in a 50% decrease in customer complaints, improving customer relationship management
- Exceeded sales targets by 20% through exceptional customer service, resulting in a 95% customer satisfaction rate in 30 days
- Boosted customer satisfaction by 30% through consistently aiding team members, fostering a collaborative work culture
- Organizing and restocking inventory in a quick, timely fashion, improving customer service by 50% through efficiently managing stock levels and reducing wait time in 2 weeks
Education
Associate Of Science -
Spartanburg Community College
05.2020
Esthetics
Kenneth Shuler School of Cosmetology
Spartanburg, SC08.2024
High School Diploma -
Gaffney High School
05.2013
Skills
- Conflict Resolution
- Critical Thinking
- Customer Needs
- Customer Relationship Management
- Interpersonal Skills
- Microsoft Office
- Progress Monitoring
- Quality Standards
- Relationship Building
- Teamwork
- Time Management
- Hygiene and Sanitation
- Continuing Education Commitment
- Multitasking proficiency
- Appointment scheduling efficiency
- Team collaboration
Certification
Awesome Attendance Certificate for
April 2024
May 2024
Timeline
Production Technician
Spartanburg Steel Products
07.2015 - 10.2023
Sales Associate
Hamrick's
03.2014 - 07.2015
Associate Of Science -
Spartanburg Community College
Esthetics
Kenneth Shuler School of Cosmetology
High School Diploma -
Gaffney High School
Awesome Attendance Certificate for
April 2024
May 2024
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