Summary
Overview
Work History
Education
Skills
Timeline
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Emma Patmon

Round Rock,TX

Summary

Personable and empathetic with natural ability to connect with individuals and foster positive relationships. With experience of being a student-athlete for 7+ years and through college as well as customer service jobs and peer mentorships, I've worked with many different backgrounds and grew from many different challenges. Committed to doing beyond required responsibilities in order to be the most successful for my goals and the team's goals to which I belong to. Background of strong work-ethic, time-management efficiency, and high attention to detail. As a proactive and enthusiastic perfectionist, I love to get things done right.

Overview

3
3
years of professional experience

Work History

Student-Athletic Peer Mentor

Lafayette College
08.2024 - Current
  • Guided freshmen student-athletes, beginning their college careers, with academic, athletic, and personal aspects.
  • Developed strong relationships and positive connections through the student-athlete experience.
  • Conducted regular check-ins with mentees to address any challenges but encourage them to push towards their academic and athletic goals.
  • Shared resources and opportunities for academic success, class registration, and development.
  • Fostered an inclusive atmosphere, promoting a sense of belonging within the college and student-athlete community.

Volleyball Club Camp/Tournament Worker

Austin Skyline Volleyball
12.2023 - Current
  • Helped organize equipment to accommodate 100+ volleyball campers for 3-day camps.
  • Gave campers technical feedback and encouragement during and after their participation.
  • Set up courts, ran drills, and organized campers into groups with different drill assignments/rules.


  • Collected cash from tournament visitors depending on their weekend plan.
  • Checked in with coaches and refs to make sure they had everything they needed before and after tournament games.

Front Desk Agent

Holiday Inn Express Hotel
05.2024 - 08.2024
  • Handled front desk duties, including organization, balancing, cleaning, and restocking, often managing the lobby independently.
  • Problem solved through high-volume periods, ensuring smooth operations.
  • Served as a friendly resource to guests, ensuring positive and personalized stays by providing excellent customer service for any needs.
  • Communicated effectively and professionally with guests, staff, housekeeping, and management.
  • Took business and hotel-management calls as well as guest reservations over the phone.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.



Cashier

Zaxby's
05.2022 - 08.2023
  • Multitasked with making orders, communicating with the kitchen, organizing the front of the house, and cleaning and re-stocking the lobby, in order to ensure the restaurant runs smoothly.
  • Worked to supply customers with orders through online orders, phone calls, drive-thru, and in-store interactions, often times independently and during high-paced rush hours.


Education

Biology And English Studies

Lafayette College
Easton, PA
01-2027

Skills

  • Communication and teamwork
  • Adaptability
  • Attention to detail
  • Efficient problem-solving
  • Customer service
  • Empathy development
  • Cash/money handling
  • Computer software learning and handling
  • Multicultural understanding

Timeline

Student-Athletic Peer Mentor

Lafayette College
08.2024 - Current

Front Desk Agent

Holiday Inn Express Hotel
05.2024 - 08.2024

Volleyball Club Camp/Tournament Worker

Austin Skyline Volleyball
12.2023 - Current

Cashier

Zaxby's
05.2022 - 08.2023

Biology And English Studies

Lafayette College

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Emma Patmon