Emmaretta Brockmeyer
Dubuque
Summary
I'm a reliable worker who's dedicated to customer service and making sure all my guests leave satisfied with their visit. Positive and energetic, comfortable working with ,minimal supervision, comfortable working in a team. Communicates effectively with co-workers and customers.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Housekeeper
Best Western Hotel
07.2023 - 09.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Warehouse Worker
Arctic Glacier Premium Ice
07.2023 - 09.2023
- Completed all orders within established time frames to support timely deliveries.
- Completed daily orders with expert picking and packing of shipments.
- Followed packing processes to increase speed and accuracy.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Maintained neat, clean, and safe workspace to avoid hazards and increase safety by [Number]%.
- Assembled packages according to meet specific customer requirements.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Placed items into bags, boxes or other containers.
- Sorted and stacked finished items.
- Cleaned and maintained production area and equipment.
- Operated shrink wrap, banding and other wrapping machines.
- Adjusted machine settings to accommodate different items and packaging materials.
Package Handler
FedEx:Ground
04.2022 - 01.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Office Assistant
IADU Table Mound Trailer Park
08.2022 - 11.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Warehouse Worker
Nordstrom
09.2021 - 12.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
Team Member
McDonald's
07.2017 - 03.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
No Degree - CNA
Southwest Tech
Fennimore, WI03.2022
High School Diploma -
Iowa Connections Academy High School
Anita, IA05.2016
Skills
- Vacuuming and Sweeping
- Cleaning Techniques
- Sales Expertise
- Order Accuracy
- Process Payments
- Suggestive Selling
- Cash Handling
- Customer Experience
- Valid Driver's License
- Product and Service Sales
- Store Opening and Closing
- Cash Register Operation
- Dining Customer Service
- Stocking and Replenishing
- High-Volume Dining
- Train Employees
- Order Picking and Processing
- Loading and Unloading
- Attention to Detail
- Sorting and Labeling
- Self-Motivated and Disciplined
- Prepare Orders
- Product Packaging
- Serve Customers
- Tag Merchandise
Hobbies
Outside of work I love going hiking, swimming, Spending time with family, I babysit for friends and family as needed. I help out at my moms bar as a server/bartender when needed.
Timeline
Housekeeper
Best Western Hotel
07.2023 - 09.2023
Warehouse Worker
Arctic Glacier Premium Ice
07.2023 - 09.2023
Server
Applebee's Neighborhood Grill & Bar
04.2023 - Current
Office Assistant
IADU Table Mound Trailer Park
08.2022 - 11.2022
Package Handler
FedEx:Ground
04.2022 - 01.2023
Warehouse Worker
Nordstrom
09.2021 - 12.2021
Team Member
McDonald's
07.2017 - 03.2018
No Degree - CNA
Southwest Tech
High School Diploma -
Iowa Connections Academy High School
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