Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Derrick

Waymart,PA

Summary

Highly experienced convenient store clerk known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business. Knowledgeable skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays. Reliable skilled in processing POS system transactions and providing superior customer service. Ready to fulfill opportunity within team by leveraging bakery operations and equipment knowledge.

Overview

4
4
years of professional experience

Work History

Store Associate

Iron Hill @ 1940
Waymart, PA
02.2019 - 04.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders and gift card activations.

Store Clerk

Daves Super Duper
Honesdale, PA
09.2017 - 03.2018
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.

Counter Server

McDonalds
Honesdale, PA
02.2017 - 09.2017
  • Packaged and delivered to-go orders and trays for guests leaving restaurant.
  • Managed multiple tasks in high-volume environment.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
  • Helped customers choose items based on menu options, dietary needs and preferences.
  • Maintained clean and organized appearance for restaurant areas to attract and retain customers.
  • Used cash register to perform cash, credit and debit transactions per day.
  • Processed customer orders and accurately entered into order system.
  • Provided information regarding promotions and menu items.
  • Demonstrated knowledge and applied proper food handling standards.
  • Greeted all guests upon arrival and offered immediate assistance.
  • Processed cash, debit and credit card payments.

Education

High School Diploma -

Commonwealth Charter Academy
Dickson City Pa
06.2020

Skills

  • Credit Card Applications
  • Flexible Hours
  • Building Customer Relationships and Loyalty
  • Adaptable and Flexible
  • Retail Transactions Processing
  • Store Policies and Procedures
  • Safety and Cleanliness Standards
  • Strong Communication and Interpersonal Skills
  • Stocking and Replenishing
  • Excellent Written and Verbal Communication
  • Credit and Cash Transactions
  • Cleaning and Store Maintenance
  • POS System Operations
  • Training Junior Team Members
  • Customer Assistance
  • End Cap Placement

Timeline

Store Associate

Iron Hill @ 1940
02.2019 - 04.2022

Store Clerk

Daves Super Duper
09.2017 - 03.2018

Counter Server

McDonalds
02.2017 - 09.2017

High School Diploma -

Commonwealth Charter Academy
Emma Derrick