Emme Franczyk

As a server at a fast-paced high-end sushi restaurant, honed skills in customer service, communication, and sales.

• Worked 30–40-hour weeks while continuing to maintain GPA.
• Consistently met sales goals through upsells
• Assisted in social media marketing to increase brand awareness.

Blackbelly Market is a butcher and fine dining establishment focused on quality house-cured meats Responsible for greeting guests, managing reservations, and ensuring a seamless experience for all visitors, and staff

• Worked 20-30-hour weeks while maintaining full university course loads.
• Excelled in time management in teamwork settings by synchronizing table seatings to ensure smooth operations between front of house and kitchen.
• Navigated Covid19 and masking - Learning indispensable conflict resolution and verbal communication skills
  
  

As a server at a members-only country club, responsibilities included coordinating and serving guests during various club events, such as weddings, golf tournaments, and charity events, requiring effective communication with VIP clients, anticipate their needs, and ensure a smooth and enjoyable experience for all attendees

• Full-time position
• Maintained close customer relations with club members, which resulted in exceeding all sales and membership goals.
• Responsible for setup and coordination of event experiences catered to individual members.