Emmerie Sullivan
Mission Viejo,CA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Tilly's Clothing Store. Excelled in relationship building and client service, significantly enhancing customer loyalty. Proficient in retail loss prevention and promotional support, adept at creating positive shopping environments. Demonstrated ability to manage high-stress situations, ensuring customer satisfaction and driving sales.
Overview
1
1
year of professional experience
Work History
Sales Associate
Tilly's Clothing Store
08.2024 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Babysitter
Tiera Agar
01.2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Education
No Degree - Highschool Diploma
Suncoast Preparatory Academy
Mission Viejo, CA06-2026
Skills
- Promotional Support
- Customer Needs Assessment
- Retail loss prevention
- Product Sales
- Relationship Building
- Client Service
- Fitting room maintenance
Timeline
Sales Associate
Tilly's Clothing Store
08.2024 - Current
Babysitter
Tiera Agar
01.2024 - Current
No Degree - Highschool Diploma
Suncoast Preparatory Academy
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