Emmerson Fuglsang-Philipp
Waterloo
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Barista
Scooters
11.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Sales Manager
This & That & Other Stuff
10.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built relationships with customers and community to establish long-term business growth.
Education
High School Diploma -
Douglas County West
Valley, NE05.2022
Skills
- Guest Inquiries
- Team Leadership
- Cash Register Operation
- Opening and Closing Coordination
- Ability to Adapt
- Available Weekends
- Quote Information
- Listening Skills
- Customer Service
- Social Perceptiveness
- Time Management
Timeline
Barista
Scooters
11.2022 - Current
Sales Manager
This & That & Other Stuff
10.2018 - Current
High School Diploma -
Douglas County West
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