Create new interpreter profiles in Fluency and activate interpreters in the system
Activate new requesters in Fluency
Daily monitoring of interpreting requests in Fluency (online scheduling system)
Review and process Interpreting payment help tickets in Smartsheet
Approve and process invoices for interpreting assignments
Support interpreters and school requesters with questions as needed
Interview parents and students in multiple languages to document complete educational history
Translate immunization records and international transcripts
Review confidential government documents presented by the family
Catalyst Physical Therapy
02.2025 - 05.2025
Observed patients during exercises and engaged with patients
Watched Physical Therapist dry needled patient
Engaged with patients putting on E-stim patches and provided ice packs
Learned exercises and body parts of injured patients
Observed patient files with exercises, medical insurance, and diagnoses
Receptionist
Four Seasons Spa
09.2021 - 12.2022
Manage the front Desk and attend guests
Provide detailed information through phone calls
Organize groupings and schedule guests to make appointments
Sell and advertise the clothes products to guests
Provide an experience for the guests when they arrive and welcome them to the spa
Clinic Assistant
Pet VIP Clinic
12.2021 - 03.2022
Collect payment, dispense and label medication, and review discharge paperwork with pet parents
Safely restrain/hold pets for wellness procedures including vaccines, nail trims and microchipping
Collect and prepare blood and fecal samples for laboratory testing
Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure
Make recommendations for services and products to every pet, every time, based on the pet's lifestyle and an understanding of canine and feline diseases
Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
Provide customer service to pet parents by answering questions and assisting them through the clinic process, and the safety work environment
Achieve goals as set by your manager, including dollars per pet, pets per clinic, preferred product, and microchips sold
Scan pets for microchips and Prepare canine and feline vaccines
Establish and maintain effective relationships with pet parents and partners