Emmet Harlan
Huntington
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Royalton on the Greens. Expert in managing high-volume dining while ensuring guest satisfaction through personalized service and attention to detail. Proficient in safe food handling and maintaining cleanliness standards, contributing to a collaborative and efficient team environment.
Overview
3
3
years of professional experience
Work History
Skatepark Supervisor
Town Of Huntington Union Free School District
09.2024 - Current
- Supervised daily operations to ensure adherence to quality standards and safety protocols.
- Trained and mentored team members on operational procedures and best practices.
- Coordinated workflow among staff to optimize productivity and efficiency.
- Implemented process improvements that enhanced operational performance and reduced downtime.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Server
Royalton on the Greens
04.2023 - Current
- Provided exceptional customer service in high-pressure dining environment.
- Assisted in training new staff on menu knowledge and service techniques.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to fulfill special requests and dietary restrictions.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma - Marketing
Huntington High School
Huntington, NY06.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Table bussing
- Dining area maintenance
- Allergy awareness
- Tableside etiquette
- Table setting
- Ordering procedures
- Daily specials memorization
- Food delivery
- Table resetting
Timeline
Skatepark Supervisor
Town Of Huntington Union Free School District
09.2024 - Current
Server
Royalton on the Greens
04.2023 - Current
High School Diploma - Marketing
Huntington High School