Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emmett Holton

Childress,United States

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in accounting and finance with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Walmart
Childress, TX
08.2022 - 05.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Checker

United Supermarkets
Childress, TX
11.2021 - 04.2022
  • Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
  • Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.
  • Ensured pricing accuracy for all items by conducting daily price checks and updating the system accordingly.
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.

Education

Accounting

Texas Tech University
Lubbock, TX
05.2027

High School Diploma -

Childress High School
Childress, TX
05.2023

Skills

  • Report Generation
  • Data Collection
  • Paperwork Processing
  • Data Entry
  • Complaint resolution
  • Escalation management
  • Accounting Policies
  • Accounting familiarity

Accomplishments

Placed 2nd at State UIL for accounting

Timeline

Customer Service Representative

Walmart
08.2022 - 05.2023

Checker

United Supermarkets
11.2021 - 04.2022

Accounting

Texas Tech University

High School Diploma -

Childress High School
Emmett Holton