Emmi Caretti
Richmond,Virginia
Summary
Customer-focused retail professional with a strong grasp of customer service standards and retail dynamics. Proven track record in delivering exceptional care to meet and exceed customer expectations, ensuring a positive and memorable experience. Skilled in time management, communication, and adaptability, with experience in diverse cleaning and maintenance duties. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Part-time Retail Associate
Sunflower Shack
Leesburg, VA
07.2021 - Current
- Operated cash register and processed customer transactions efficiently.
- Managed inventory by restocking shelves and organizing products effectively.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Conducted deep cleaning tasks during scheduled maintenance periods thoroughly.
- Swept and mopped floors, dusted surfaces and shelves, and performed various other cleaning tasks.
Lifeguard
Nova Parks
Sterling, Virginia
05.2025 - 08.2025
- Monitored swimming areas for safety and ensured compliance with facility rules.
- Enforced all safety regulations and posted rules for patrons.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Cleaned and sanitized restrooms using appropriate cleaning products.
- Performed emergency rescues when necessary.
- Utilized training, rescue techniques and proper equipment to aid distressed people.
Education
Bachelor of Science - Mass Communications- Public Relations
Virginia Commonwealth University
Richmond05-2028
High School Diploma -
Riverside Highschool
Leesburg06-2024
Skills
- Customer service
- Team collaboration
- Inventory management
- Training new staff
- Reliability and punctuality
- Hospitality and accommodation
- Store maintenance
- Cleaning and sanitizing
- Approachability
Affiliations
- High school theater
- Music
- Art
Certification
- CPR certified
References
References available upon request.
Timeline
Lifeguard
Nova Parks
05.2025 - 08.2025
Part-time Retail Associate
Sunflower Shack
07.2021 - Current
Bachelor of Science - Mass Communications- Public Relations
Virginia Commonwealth University
High School Diploma -
Riverside Highschool