Emmie Johnson
Manchester-by-the-Sea,MA
Summary
Dynamic and dedicated professional with extensive experience in animal care and client service, notably at Petco. Proven ability in canine grooming and medication administration, enhancing pet welfare and client satisfaction. Skilled in training staff and optimizing operational processes, ensuring a safe and engaging environment for all pets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dog Handler
Barn Dog Daycamp
06.2025 - Current
- Supervised daily activities of dogs, ensuring safe and engaging environment.
- Implemented effective training techniques to enhance behavioral skills in diverse dog breeds.
- Developed and maintained strong relationships with clients through exceptional communication and service.
- Coordinated playgroup schedules, optimizing interactions among dogs for socialization benefits.
Cashier
Sea Breeze Variety
09.2017 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and selections, enhancing shopping experience.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Trained new staff on operational procedures and customer service excellence.
Dog Daycare Attendant
Dingos Dogsitting
02.2022 - 09.2022
- Supervised playgroups, ensuring safety and positive interactions among dogs.
- Administered medications and monitored health conditions of pets in care.
- Implemented enrichment activities to enhance physical and mental stimulation for dogs.
- Trained new staff on best practices for animal handling and safety protocols.
Guest Experience Specialist
Petco
11.2020 - 05.2021
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Enhanced guest satisfaction through proactive engagement and personalized experiences.
- Collaborated with team members to streamline operational processes and improve service delivery.
- Trained new staff on customer interaction protocols and product knowledge for optimal support.
Education
Bachelor of Arts - Illustration
Massachusetts College of Art And Design
Boston, MA05-2027
High School Diploma -
Essex North Shore Agricultural And Technical School
Danvers, MA06-2021
Skills
- Client service
- Facility upkeep
- Canine grooming
- Clicker training
- Time management
- Animal welfare
- Cash handling
- Dog walking
- Medication administration
- Dog welfare
Certification
- Animal CPR and First Aid
- CPR
- Adobe Photoshop
- Adobe Premiere
- TIPS
- OSHA
Timeline
Dog Handler
Barn Dog Daycamp
06.2025 - Current
Dog Daycare Attendant
Dingos Dogsitting
02.2022 - 09.2022
Guest Experience Specialist
Petco
11.2020 - 05.2021
Cashier
Sea Breeze Variety
09.2017 - 05.2025
Bachelor of Arts - Illustration
Massachusetts College of Art And Design
High School Diploma -
Essex North Shore Agricultural And Technical School