Emmie Knutson

Fast response to online leads through phone, email, and text improved lead engagement. Clear website guidance helped customers narrow searches and move forward with confidence.

Appointment setting, lead assignment, and consistent follow-up supported strong customer communication.

Reviewed customer requests carefully and completed assigned work accurately. Supported technicians by assisting with daily service tasks.

Maintained clean, organized office and store environments.

Followed instructions closely to complete work within deadlines.

Promoted from initial reception role at Camping World to BD on first day.

Covered front desk support in evenings as needed throughout year.

Provided calm customer service during busy periods while supporting all store departments.

Handled call transfers and assisted customers by phone and in store.

Helped sales team with organization and time management.

Improved schedule coverage and time-off coordination for employees.

Supported consistent bed maintenance, customer care, and service quality.

Kept appointment scheduling running smoothly.

Maintained organized document filing. Protected confidential bank information for clients and company.

Delivered product knowledge and information to staff and customers.

Strengthened team training and development. Supported positive well-being for salon staff and customers.

Maintained accurate daily numbers and register documentation.

Delivered cash deposits on schedule.