Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmie Krause

Owatonna,MN

Summary

Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

2
2
years of professional experience

Work History

Fulfillment Expert

Target
09.2023 - Current
  • Collaborated with team members to meet daily targets, contributing to overall company success and growth.
  • Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
  • Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
  • Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
  • Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
  • Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
  • Participated actively in regular safety trainings sessions.
  • Managed returns and exchanges, providing exceptional customer service while adhering to company policies.
  • Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.
  • Selected and filled orders from stock to fulfill customer requirements.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Picked and packed order items.
  • Greeted customers and directed to requested products.
  • Followed orders precisely for correct items, sizes and quantities.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Blast Associate

Blast Soft Serve
03.2022 - 09.2023
  • Took orders and payments from customers
  • Made customers orders
  • Opened and closed shop regularly
  • Stocked supplies, toppings, ice cream, etc.
  • Cleaned shop regularly

Education

Associate of Science - Business

Riverland Community College
Owatonna, MN
06.2025

High School Diploma -

Owatonna High School
Owatonna, MN
06.2023

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Willing to Learn
  • Punctual and Reliable
  • Friendly and Courteous
  • Detail Oriented
  • Relationship Building
  • Excellent Communication

Timeline

Fulfillment Expert

Target
09.2023 - Current

Blast Associate

Blast Soft Serve
03.2022 - 09.2023

Associate of Science - Business

Riverland Community College

High School Diploma -

Owatonna High School
Emmie Krause