Maryam-Aisha Thiam
Cincinnati
Summary
Skilled in managing product fulfillment processes. Experience spans order processing, inventory management, and distribution coordination with a keen focus on maintaining client satisfaction. Strengths include problem-solving skills, ability to meet stringent deadlines, and adaptability to fast-paced work environments. Strong ability to accurately input, verify, and organize information while meeting deadlines in fast-paced environments. Work well both independently and as part of a team, communicating effectively to support smooth operations.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Fulfillment Expert
Target
Cincinnati
05.2024 - Current
- Managed inventory levels to ensure product availability for customers.
- Operated fulfillment equipment to efficiently process incoming and outgoing orders.
- Collaborated with team members to maintain a clean and organized workspace.
- Packaged products accurately for shipment while adhering to quality standards.
- Communicated effectively with team members to enhance workflow efficiency.
To-Go Specialist
Chili's Restaurant
Cincinnati
05.2025 - 09.2025
- Prepared to-go orders accurately and efficiently for customers.
- Maintained cleanliness and organization of to-go area throughout shifts.
- Communicated with kitchen staff to ensure timely order fulfillment.
- Assisted guests with menu selections and special requests for takeout.
- Processed payments and handled cash transactions securely.
- Collaborated with team members to streamline order preparation processes.
- Monitored inventory levels for packaging supplies and dining utensils.
- Provided exceptional customer service to enhance guest experiences at Chili's.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Operated cash register, collected payment from customers and provided change when necessary.
- Greeted customers in a friendly manner and took orders for to-go items.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
- Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.
- Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.
- Adhered to company policies related to health codes and safety regulations at all times.
- Restocked condiment stations with appropriate amounts of ketchup, mustard, mayonnaise.
- Stored prepared foods correctly in designated areas following established sanitation guidelines.
- Created contact database from online, mobile, and phone customers to tailor offers and promotions matching habits and preferences.
- Assisted other team members in completing tasks when needed.
- Performed regular maintenance checks on equipment used during shift operations.
- Packaged and bagged cooked food and prepared items.
Team Member
DSW
Cincinnati
03.2024 - 08.2024
- Assisted customers in selecting footwear and accessories to meet their needs.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Operated point-of-sale system accurately for processing transactions.
- Provided product knowledge to customers, enhancing their shopping experience.
- Participated in inventory management tasks, including stock counting and replenishment.
- Supported promotional events by setting up displays and engaging with customers.
- Handled customer inquiries and resolved issues promptly and professionally.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Organized inventory shelves for easy access and maintenance of stock levels.
Education
Princeton High School
Cincinnati, OHSkills
- Customer service
- Team collaboration
- Inventory management
- Order fulfillment
- Time management
- Quality assurance
- Data entry
- Heavy lifting
- Verbal and written communication
- Effective communication
- Attention to detail
- Order processing
- Organizational skills
- POS systems
- Computer skills
- Teamwork and collaboration
- Research
- Telephone etiquette
- Independent Worker
- Meeting Deadlines
Timeline
To-Go Specialist
Chili's Restaurant
05.2025 - 09.2025
Fulfillment Expert
Target
05.2024 - Current
Team Member
DSW
03.2024 - 08.2024
Princeton High School