Emmie Sanford
Seligman,MO
Summary
Results-driven professional with strong customer relations skills and a background in employee training. Demonstrated success in streamlining processes and enhancing communication, contributing to improved student engagement and satisfaction. There is nothing that i can't learn if I don't already know. I am a fast learner and willing to learn.
Overview
9
9
years of professional experience
Work History
Lead Teacher
Lloyd's Little Land
Rogers Ar
11.2023 - 08.2024
- Developed and implemented engaging curriculum aligned with educational standards.
- Mentored junior teachers to enhance instructional techniques and classroom management.
- Collaborated with parents to foster student growth and address individual learning needs.
- Conducted assessments to evaluate student progress and adjust teaching strategies accordingly.
- Established positive classroom environment that encouraged student participation and collaboration.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Billing Representative
JB Hunt Transport
Lowell Ar
04.2019 - 06.2021
- Processed high volumes of billing inquiries, ensuring accurate and timely resolution.
- Managed customer accounts using billing software, maintaining data integrity and compliance.
- Collaborated with cross-functional teams to streamline billing processes and enhance service delivery.
- Reviewed and analyzed billing discrepancies, implementing corrective measures for improved accuracy.
- Reviewed and solved account and billing discrepancies.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Shift Manager
Mcdonalds
Springdale, AR
06.2017 - 06.2020
- Supervised daily operations to ensure adherence to quality standards and customer satisfaction.
- Trained and mentored staff on service protocols and operational procedures.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Implemented process improvements that enhanced workflow efficiency in fast-paced environment.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Lead Hanger
Talbot Industries
Neosho, MO
02.2016 - 04.2017
- Collaborated with team members to streamline hanging processes, enhancing workflow efficiency.
- Maintained a clean and organized workspace to ensure safety and compliance with regulations.
- Assisted in training new hires on proper hanging techniques and safety protocols.
- Demonstrated flexibility in adapting to changing priorities, consistently meeting deadlines despite shifting workload demands.
- Maintained strict adherence to quality control standards when inspecting finished products before returning them to clients.
Education
High School Diploma -
Pea Ridge High School
Pea Ridge, ARSkills
- Childcare needs
- Lesson planning
- Activity planning
- Conflict resolution
- Parent-teacher communication
- Customer relations skills
- Microsoft office
- Data entry experience
- Account monitoring
- Decision-making
- Employee training
Timeline
Lead Teacher
Lloyd's Little Land
11.2023 - 08.2024
Billing Representative
JB Hunt Transport
04.2019 - 06.2021
Shift Manager
Mcdonalds
06.2017 - 06.2020
Lead Hanger
Talbot Industries
02.2016 - 04.2017
High School Diploma -
Pea Ridge High School