Operated laboratory equipment for analysis of prep and flavor samples maintaining accuracy in results; ensuring quality and consistency of products, along with adherence of safety standards.
Collaborated with cross-functional teams in the development of over 20 new products and improvement of over 15 preexisting internal projects.
Maintained detailed records of experiments for product development that adhered to regulatory requirements and internal documentation standards.
Conducted and analyzed results of sensory evaluations, of current projects to measure consumer option and determine future project direction.
Bookseller
BookyJoint
Mammoth Lakes, CA
10.2022 - 08.2024
Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Managed special orders and returns, ensuring customer satisfaction and loyalty.
Maintained organized inventory using point-of-sale systems to track sales and stock levels.
Barista Shift Supervisor
Starbucks
Mammoth Lakes, CA
09.2022 - 02.2024
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and standards.
Improved store cleanliness and sanitation standards by regularly leading clean plays and ensuring standards were met.
Laboratory Technician Intern
California Custom Fruits & Flavors
Irwindale , CA
01.2019 - 08.2022
Followed methods and standard instructions while adhering to internal SOPs to eliminate repeat testing, deviations and investigations.
Recorded test results on standardized forms to enter into database and communicate to appropriate personnel.
Identified areas of process improvements to increase operational excellence.
Collaborated with teammates on development of over 45 new flavors, and improvement of preexisting flavors to meet customer needs.
Performed quality control testing on final products to verify conformity to specifications.
Conducted chemical and physical analysis of in-process materials, raw materials and finished product.
Calculated material requirements and communicated with purchasing personnel to ensure timely delivery of raw materials/components in support of manufacturing schedules.
Part Time Design Assistant
Tassels And Togs
Corona, CA
06.2018 - 07.2022
Assisted designers in working with customer on creation of over 40 products fitting to clients wishes and budgets.
Conducted market research to understand trends and customer preferences.
Obtained approval of concepts by submitting rough drafts to management or to client.
Gathered and bought materials needed to successfully complete projects.