Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emmily Moreno

Haltom City,TX

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Walgreen's Distribution Center
Northlake, TX
07.2022 - 05.2024
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Verified the accuracy of prescription information with healthcare providers.
  • Ensured all paperwork was completed accurately and legibly according to company policies.

Customer Service Representative

Walgreens
Fort Worth, TX
11.2019 - 06.2022
  • Resolved customer complaints promptly and efficiently.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

BBA - Legal Studies

Tarleton State University
Stephenville, TX
05-2025

Associate of Arts -

Tarrant County College
Fort Worth, TX
05-2019

Skills

  • CRM software proficiency
  • Customer satisfaction measurement
  • Assertiveness
  • Shipping and Logistics

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service Representative

Walgreen's Distribution Center
07.2022 - 05.2024

Customer Service Representative

Walgreens
11.2019 - 06.2022

BBA - Legal Studies

Tarleton State University

Associate of Arts -

Tarrant County College
Emmily Moreno