Emmitt Bruno
Oroville,CA
Summary
Experienced pest control professional with 10+ years focused on preventing and eliminating infections for residential and commercial customers. Well-versed in applying chemicals and using fumigants safely. Excellent skills in interpersonal communication, customer service and sales.
Certified Pest Control Technician extensively trained in safety protocols. Real team player enthusiastic about meeting new people.
Trained and experienced Pest Control Technician with proven reliability and dedication. Eager to contribute history of 7 years of experience related to pest control solutions. Dedicated to long-lasting work and best-in-class customer service.
Polished individual offering excellent communication and customer service skills. Experienced in all areas of pest control for both commercial and residential customers. Pursuing Pest Control Technician position where great skills coupled with positive attitude will help build upon company success.
Reliable Pest Control Technician aiming to fulfill a role of increased responsibility based on demonstrated success in leadership roles over 10 years of work experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Termite Inspector
Western Termite Solutions
05.2022 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Adhered to most stringent safety procedures when applying chemicals.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Drove to customer residences and places of business to inspect for pests.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Inspected commercial and residential buildings and structures for pest issues.
- Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy.
Termite Inspector
Hunter's Services Inc
01.2021 - 03.2022
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Adhered to most stringent safety procedures when applying chemicals.
- Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Applied chemical solutions on building surfaces to eliminate pests.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Attended company workshops and seminars to learn about most up-to-date information and methods regarding pest control.
- Drove to customer residences and places of business to inspect for pests.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
- Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
- Inspected equipment for proper functionality to effectively facilitate application.
- Inspected commercial and residential buildings and structures for pest issues.
- Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy.
- Achieved consistent Number% customer satisfaction rate.
- Drafted and completed service agreements with high level of accuracy.
- Removed debris such as webs and nests from property to support comprehensive pest control strategies.
- Uncovered structural issues caused by termites and notified customer.
- Applied basic mathematical skills to properly calculate fumigant needs for specific building size and exterior footprint.
- Utilized site data and diagrams to identify optimal treatment plans and prevent recurrence of infestation.
- Earned strong positive feedback from customers demonstrated through positive social media reviews.
- Provided free home inspections to potential clients in effort to increase company exposure and business leads.
- Factored in current climate and property specifications when preparing and applying chemicals.
- Provided natural pesticide suggestions to alleviate less harmful pests like pantry moths, fruit flies and stink bugs.
- Created access to infested locations by cutting or boring into buildings.
Security Guard
Gold Country Casino
08.2021 - 12.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Monitored employee activities, confirming compliance with security regulations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
Education
High School Diploma -
Oroville High School
Oroville, CA06.2001
Skills
Safety Regulations
Timeline
Termite Inspector
Western Termite Solutions
05.2022 - Current
Security Guard
Gold Country Casino
08.2021 - 12.2021
Termite Inspector
Hunter's Services Inc
01.2021 - 03.2022
High School Diploma -
Oroville High School