Eric Lugo
Modesto,CA
Summary
Accomplished manager with a proven track record in client and project management. Adept at effectively communicating with diverse audiences in technology, executive, and business sectors. Over two years of experience leading the planning, development, and execution of daily operations in a dynamic, high-pressure setting. Known for reliability and approachability, excels at quickly grasping new concepts and honing new skills. Capable of seamlessly juggling multiple responsibilities while consistently delivering top-notch customer service.
Overview
9
9
years of professional experience
Work History
Termite Inspector
Reliable Termite Solutions
Turlock, CA
07.2023 - 05.2025
- Managed inventory control of inspection tools and supplies, ensuring availability when needed for optimal performance levels.
- Ensured timely completion of inspection tasks for enhanced client service and smooth operations.
- Prepared comprehensive reports outlining findings, recommendations, and potential risks for client review and action planning.
- Streamlined inspection processes through the use of advanced technology and equipment, improving overall efficiency.
- Contributed to the company''s overall growth by consistently meeting and exceeding assigned inspection quotas.
Inventory Quality Control Specialist
Flowers Bakery
04.2022 - 05.2023
- Documented cargo movement such and obtained onward movement data. Packed, secured, labeled and applied postage to materials to prepare items for shipment. Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders. Compared shipping orders and invoices against contents received to verify accuracy. Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies. Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution. Recorded information, shortages and discrepancies to keep records current and accurate Compared shipments received with purchase orders to cross-reference goods ordered with goods received. Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction. Volunteered to assist inventory lead with organization projects, demonstrating willingness to learn new tasks and increase skill level.
Jack rabbit
05.2022 - 04.2023
- Document how engines arrived, carefully disassemble inspecting all pieces for signs of wear and failure. Effectively clean all parts disposing of all hazardous waste according to regulations. Used different crack detection processes on all parts. Repair or replace parts that have been found to have cracks. Perform necessary machine work on engine components to bring them into specifications. Use precise measuring equipment including micrometers, bore gauges, dial indicators, and calipers. Safely operate all shop equipment including lathes, milling machines, hones, boring bars, seat & guide machine, and grinders, just to name a few. Assemble complete engines, including blueprinting. Set up and test run complete engines on Engine dynamometer. Operate different types of dynamometer. Inform new customers of our service and keep existing customers up to date on any projects that are in the shop. Prepared logs on each repair and maintained customer records for each job. Kept shop equipment in good working order by following operating instructions, troubleshooting breakdowns, maintaining supplies, and performing preventive maintenance. Ordered repair parts for current jobs quickly to prevent delays in projects and repair work. Inspected and tested equipment to locate worn and damaged parts. Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Vintage car wash
02.2021 - 03.2022
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior. Greeted each customer and supplied service-level options and pricing, including promotional and membership information. Pre-soaked or rinsed machine parts and equipment by immersing objects in cleaning solutions or water. Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration. Accounted for all products utilized to assist with inventory control processes and purchasing objectives. Inspected vehicles prior to selected service to identify any broken, missing or defective external parts. Cleaned cars both externally and internally by hand or by use of provided equipment. Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
Support Manager
Walmart
San Jose, CA
01.2017 - 10.2020
- ! Facilitated monthly and quarterly physical inventory counts. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. continuously plan ,supervise, evaluate hourly associates, operations, merchandise, and financial areas within the company. Understand, effectively follow, and enforce all company procedures, policies, and laws regarding the supervision of hourly associates. Resolve customer and associate concerns while demonstrating good customer service. Supervised team of more than 20 staff members efficiently. Implemented marketing strategies providing financially beneficial for the company. Taking disciplinary measures to associates who do not comply with company rules, regulations, and job functions. Served as a mentor to junior team members. Worked closely with the store manager to formulate and build the store.
Plumber Assistant
10.2016 - 01.2017
- ! Responsible for handling and organizing all equipment on job site. ! Supported contracted lead plumbers through listening and following directions closely, as well as anticipating needs. ! Maintaining high safety standards, communicating clearly with crew members. ! Served as Spanish translator for customers and lead plumbers
Tattoo Artist
02.2016 - 01.2017
- ! Worked directly with clients to achieve desired results ! Opened and closed shop, maintaining work space clean and safe in accordance to OSHA standards. ! Booking appointments and scheduling clients for future appointments. ! Working in harmony with fellow artists in shop to promote positive and friendly working environment. ! Similar skills as freelance tattoo artist.
Skills
- Structural inspection
- Preventative measures
- Integrated pest management
- Damage assessment
- Termite biology
- Wood treatment
- Pesticide handling
- Fumigation procedures
- Pest identification
- Dependable and reliable
- Creative problem solving
- Safety precautions and procedures
- Adaptable
- Job site preparation
- Valid state driver's license
- Time tracking
- Strong math skills
- Teamwork
- Customer service
- Multitasking Abilities
- Reliability
- Organizational skills
Languages
Spanish
Native or Bilingual
Other Activities
I invest my own time in taking sales training, and am an avid reader of business books to increase my skills and knowledge. I believe you never stop learning and growing to better yourself. I am dedicated and believe in committing myself 100% in everything I do.
Timeline
Termite Inspector
Reliable Termite Solutions
07.2023 - 05.2025
Jack rabbit
05.2022 - 04.2023
Inventory Quality Control Specialist
Flowers Bakery
04.2022 - 05.2023
Vintage car wash
02.2021 - 03.2022
Support Manager
Walmart
01.2017 - 10.2020
Plumber Assistant
10.2016 - 01.2017
Tattoo Artist
02.2016 - 01.2017