Imogen Melendrez
Victorville,CA
Summary
Driven and meticulous professional with a proven track record in records management and customer engagement, demonstrated across roles at Valley Hi Toyota and Macy's. Excelled in maintaining organized systems and enhancing customer satisfaction. Skilled in multitasking and problem-solving, adept at thriving in high-pressure environments.
Overview
6
6
years of professional experience
Work History
File Clerk
Valley Hi Toyota
01.2021 - 01.2023
- Protected physical backups with the proper storage procedures
- Added new material to file records and created new records
- Filed records with the most relevant strategy alpha-numeric organization & specific user criteria
Fine Jewelry Sales Associate
Macy's
Victorville
01.2020 - 01.2021
- Demonstrated outstanding product knowledge to customers
- Merchant liaison when product was unavailable
- Met daily sales
- Processed goods, took price changes, set and signed sales, as well as BOPS and daily fulfillment orders
- Worked in multiple departments at a time such as customer returns & exchanges and online order pickups
Brand Representative
Hollister Co.
Victorville
01.2020 - 01.2021
- Quick and efficient response to management and customer needs
- Highly aware of the store environment and remained approachable and warm
- Demonstrated confidence on the sales floor
- Kept the store presentable and in orderly fashion at all times
File Clerk
Valley Hi Honda
Victorville
01.2017 - 01.2018
- Protected physical backups with the proper storage procedures
- Removed old or duplicate materials to keep the system organized
- Added new material to file records and created new records
- Filed records with the most relevant strategy alpha-numeric organization & specific user criteria
Education
Associates of Arts -
Victor Valley College
Victorville02.2025
Bachelors -
University of La Verne
La Verne01.2020
High School Diploma -
Options for Youth
Victorville01.2019
Skills
- Thoroughness in Task Execution
- Respectful
- Flexible availability
- Collaborative Team Player
- Customer Engagement
- Quick to Adjust
- Thrives in High-Pressure Situations
- Effective Multitasking
- General office functions
- Effective Problem Solving
- Records Management Skills
- Financial Record Keeping
References
References available upon request.
Timeline
File Clerk
Valley Hi Toyota
01.2021 - 01.2023
Fine Jewelry Sales Associate
Macy's
01.2020 - 01.2021
Brand Representative
Hollister Co.
01.2020 - 01.2021
File Clerk
Valley Hi Honda
01.2017 - 01.2018
Associates of Arts -
Victor Valley College
Bachelors -
University of La Verne
High School Diploma -
Options for Youth
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