Emmy Barnett

Responsible for various client related accounting functions, including Intake, Billing and Collections for an assigned group of attorneys and related work groups.

Client Intake: Ensured adherence to firm and client protocol regarding client intake.

Billing:

• Distribution and tracking of monthly proformas. Edit proformas as indicated by billing attorney.
• Preparation and delivery of client invoices in accordance with firm and client guidelines.
• Set-up and maintenance of client billing files. Set-up and maintenance of multiple e-billing programs.
• Provide current and historical rate information to attorneys and marketing department for inclusions of RFPs.

Collections:

• Posting of daily cash receipts, including transmission to bank. Preparation of daily cash report.
• Communicate with internal and external clients re: inquires, billing and/or payment issues.
• Coordination and submission of invoice audit responses.
• Process write-offs in accordance with firm policies.

General Support: Provide general support and training to the firm in regard to time entry and inquiry functions.

• Responsible for daily posting of cash including updating account data and associated research.
• Profession Collections on overdue invoices including relationship management involving customer and sales team.
• Monthly Invoice generation and collection tracking
• Dispute resolution on both customer and vendor accounts.
• Monthly reporting to management for impacted areas.
• Utilized technology to streamline the collection process.
• Utilized various Ebilling sites to upload invoices to customer for payment.

• Responsible for daily billing and processing of cash receipts.
• Collections on all overdue accounts including establishing payment plans to ensure timely cash flow.
• Prepared monthly invoices and bank deposits.
• Work with client and internal departments to research and resolve discrepancies that led to billing disputes.
• Accounts Payable including voucher entry and check issuance.
• Improved cash flow management with diligent monitoring of incoming payments and timely collections follow-ups.

• Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity and meeting monthly collections goals for 24 months straight.
• Contacted customers to discuss payment schedules and set up or immediately process payments.
• Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
• Streamlined debt collection processes for increased efficiency in the workplace.

• Professional collections at legal discovery company with law firms and insurance companies as our primary clients.
• Created and instituted small claims collections process which led to enhanced collections and assisted company in meeting financial targets.
• Worked with clients and internal departments to research and resolve disputes in a professional manner that led to mutually beneficial solutions.
• Timely response to numerous client daily inquiries.
• Managed and processed garnishments, writs, and other legal documents necessary as part of daily collection duties.