Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emmy Brito

Houston,TX

Summary

I am a young man that comes from a mixed family that wants to jumpstart the next stage in his life with a job that lets him grow and provide for himself as a young adult. From when i first started working at 15years of age i was a flexible hard worker ready to learn and contribute to team success. Whilst working for previous companies i've been a dedicated employee known for punctuality, exceptional organizational skills, and going above and beyond. This is my first time pursuing employment options after a recent crisis in my life that matured me with a newfound perspective in life. All i can promise is Friendly attentive worker with exceptional hospitality skills and relevant experience seeking opportunity to join a rewarding company. I've always been an overachiever and very easy to teach.

Overview

3
3
years of professional experience

Work History

Package Handler

FedEx
Houston, TX
07.2023 - 01.2024
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment
  • Inspected packages for damages or defects and recorded any issues found
  • Stacked boxes onto pallets in an efficient manner
  • Checked all outgoing shipments to ensure accuracy of contents
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks
  • Transported parcels between loading docks, delivery vehicles, and post office facilities
  • Responded promptly to customer inquiries about shipment status updates.

ICQA Warehouse Associate

Home Depot
Houston, TX
11.2021 - 06.2023
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety
  • Established and maintained good relations with customers, vendors and transport companies
  • Recruited and trained new employees to meet job requirements
  • Reviewed customer complaints to determine appropriate methods for resolution
  • Filed requisitions for out of stock items and supplies.

Customer Service Representative

Walmart
Houston, TX
01.2021 - 11.2021
  • Developed strong customer relationships to encourage repeat business
  • Demonstrated excellent communication skills in resolving product and consumer complaints
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

Education

High school diploma -

Cypress Park High School
05.2022

Skills

  • Heavy Lifting
  • Inventory Management
  • Self-Motivated and Disciplined
  • Storage Organization
  • Punctual and Dependable
  • Clear Communication
  • Sorting and Labeling
  • Inventory and Supply Management
  • CPR
  • Flexible and Adaptable
  • Cultural Awareness
  • Quality Control
  • Team Collaboration
  • Freight Handling
  • Truck Loading
  • Maintaining Equipment
  • Pallet Jack Operation
  • Shipping and Receiving
  • Package Loading
  • Loading and Unloading

Languages

Spanish
Native/ Bilingual

Timeline

Package Handler

FedEx
07.2023 - 01.2024

ICQA Warehouse Associate

Home Depot
11.2021 - 06.2023

Customer Service Representative

Walmart
01.2021 - 11.2021

High school diploma -

Cypress Park High School
Emmy Brito