Emmy Brito
Katy,TX
Summary
Young man coming from a diverse background looking to jumpstart the next stage in his life with a job that lets him grow and provide for himself as a young adult. Im a flexible hard worker ready to learn and contribute to team success, whilst working for previous companies I've been a dedicated employee known for punctuality, exceptional organizational skills, and going above and beyond. I can promise a friendly attentive worker with exceptional hospitality skills and relevant experience seeking opportunity to join a rewarding company. I've always been an overachiever and very easy to teach.
Overview
2
2
years of professional experience
Work History
Front End Associate
Target
Katy, TX
01.2024 - 07.2024
- Developed strong customer relationships to encourage repeat business.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Package Handler
FedEx
Cypress, TX
09.2023 - 06.2024
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Inspected packages for damages or defects and recorded any issues found
- Stacked boxes onto pallets in an efficient manner
- Checked all outgoing shipments to ensure accuracy of contents
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks
- Transported parcels between loading docks, delivery vehicles.
- Responded promptly to customer inquiries about shipment status updates.
ICQA Warehouse Associate
Home Depot
Houston, TX
06.2022 - 08.2023
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Established and maintained good relations with customers, vendors and transport companies.
- Recruited and trained new employees to meet job requirements.
- Reviewed customer complaints to determine appropriate methods for resolution.
- Filed requisitions for out-of-stock items and supplies.
- Utilized material handling equipment such as pallet jacks, forklifts, and order pickers in a safe manner.
Education
High School Diploma -
Cypress Park High School
Cypress, TX05-2022
Skills
- Heavy Lifting
- Inventory Management
- Self-Motivated and Disciplined
- Storage Organization
- Punctual and Dependable
- Clear Communication
- Sorting and Labeling
- Inventory and Supply Management
- Flexible and Adaptable
- Cultural Awareness
- Quality Control
- Team Collaboration
- Freight Handling
- Truck Loading
- Maintaining Equipment
- Pallet Jack Operation
- Shipping and Receiving
- Package Loading
- Customer Service
- Retail transactions
- Time Management
Languages
Spanish
Professional
Timeline
Front End Associate
Target
01.2024 - 07.2024
Package Handler
FedEx
09.2023 - 06.2024
ICQA Warehouse Associate
Home Depot
06.2022 - 08.2023
High School Diploma -
Cypress Park High School
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