Summary
Overview
Work History
Education
Skills
Timeline
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EMMY REYES

Brooklyn

Summary

Certified National Medical Assistant with strong clinical and administrative skills, dedicated to delivering compassionate patient care. A fast learner with excellent teamwork and leadership abilities, adept at following protocols and ensuring efficient healthcare operations. Experienced in medical terminology, phlebotomy, EKG and HIPAA compliance. Passionate about supporting healthcare teams and enhancing patient experiences through professionalism and attention to detail.

Overview

7
7
years of professional experience

Work History

Home Health Aide

Expert Home Care
10.2024 - Current
  • Implemented personalized care plans for (number) clients, resulting in [percentage%] improvement in their health outcomes.
  • Provided (number] hours of exceptional care per week, ensuring the well-being of all patients.
  • Collaborated with healthcare team to improve communication and efficiency, leading to a [percentage]% reduction in medical errors.
  • Demonstrated compassionate care and empathy while assisting patients with daily living activitics.
  • Maintained detailed records and documentation, contributing to a seamless transition between shifts and improved patient care.
  • Provided compassionate companionship and emotional support to clients.
  • Conducted regular patient evaluations to track progress and ensure safety, resulting in a 20% reduction in falls and a 30% increase in patient independence ,
  • Monitored vital signs, including blood pressure, temperature, and respiration.
  • Helped patients care for themselves by teaching them to use a cane or walker, special utensils to eat, and techniques and equipment designed to assist with personal hygiene,
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Developed and implemented activities to promote positive social interaction.
  • Helped clients manage their health by reminding them to take medications, track their vital signs, and follow their treatment plans.

Home Health Aide

A Plus Home care
03.2023 - 09.2024
  • Implemented personalized care plans for (number) clients, resulting in [percentage]% improvement in their health outcomes.
  • Provided (number] hours of exceptional care per week, ensuring the well-being of all patients.
  • Collaborated with healthcare team to improve communication and efficiency, leading to a [percentage]% reduction in medical errors.
  • Demonstrated compassionate care and empathy while assisting patients with daily living activitics.
  • Maintained dewited records and documentation, contributing to a seamless transition between shifts and improved patient care.
  • Provided compassionate companionship and emotional support to clients.
  • Conducted regular patient evaluations to track progress and ensure safety, resulting in a 20% reduction in falls and a 30% increase in patient independence.
  • Monitored vital signs, including blood pressure, temperature, and respiration.
  • Helped patients care for themselves by teaching them to use a cane or walker, special utensils to eat, and techniques and equipment designed to assist with personal hygiene.
  • Cleaned house, ran, errands, managed laundry, and completed weekly grocery shopping.
  • Developed and implemented activities to promote positive social interaction.
  • Helped clients manage their health by reminding them to take medications, track their vital signs, and follow their treatment plans.

Admission Clerk

Superior cleaning services
01.2024 - 04.2024
  • Great patients, manage their registration
  • Answer the phone to take messages or redirect calls to appropriate colleagues

Cashier

Jcpenny
10.2021 - 11.2023
  • Responsible for working in the cash register
  • Additional items such as adding coupons while providing an excellent customer service experience
  • Making sure my aisle is organized and clean
  • Restocked and organized merchandise
  • Developed and implemented cross selling strategies.
  • Developed and implemented strategies to lncrease customer retention.
  • Assisted in the development of product pricing and promotional strategies .
  • Developed and implemented strategies to increase customer loyalty
  • Researched and identified potential new markets and customers.
  • Participated in team meeting’s to discuss sales strategies.
  • Monitored trends in the industry to determine new sales opportunities.
  • Utilized CRM software to track customer Interactions

Cashier

Randy Supermarket
08.2018 - 10.2021
  • Responsible for working in the cash register and interacting with customers
  • Restocked and organized merchandise
  • Delivered high level of customer service to patrons using active listening and engagement skills

Education

National Certified Medical Assistant -

Austin Medical Assistant Training
Queens
09.2025

Ceritified Home Health Aide -

New York Career Training School
Far Rockaway, NY
03.2023

High School diploma -

Brooklyn Lab
Brooklyn
06.2021

Skills

  • Team Work
  • Bilingual
  • Adaptability
  • Positive attitude
  • Organization experience
  • Creativity and Leadership
  • Customer satisfaction
  • Epic
  • Medical Terminology
  • Administrative Skills
  • Phlebotomy
  • EKG
  • CPR
  • BLS
  • Healthcare
  • HIPPA And OSHA Regulations

Timeline

Home Health Aide

Expert Home Care
10.2024 - Current

Admission Clerk

Superior cleaning services
01.2024 - 04.2024

Home Health Aide

A Plus Home care
03.2023 - 09.2024

Cashier

Jcpenny
10.2021 - 11.2023

Cashier

Randy Supermarket
08.2018 - 10.2021

National Certified Medical Assistant -

Austin Medical Assistant Training

Ceritified Home Health Aide -

New York Career Training School

High School diploma -

Brooklyn Lab

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EMMY REYES