Emon Rahimi
Simi Valley,CA
Summary
Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and concerns about any issues. Easily adaptable to high-pressure, dynamic situations, as well as a team player above all.
Overview
5
5
years of professional experience
Work History
Front Desk Attendant
Island Health And Fitness
03.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
- Organized and maintained thorough record-keeping systems for guest information and billing details to ensure accurate documentation.
Insider
Domino's Pizza
01.2019 - 07.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier /Coffee Barista
Highlander Cafe
08.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associate of Business Administration - Business Administration
Moorpark High School
Moorpark, CA05.2024
High School Diploma -
Royal High School
Simi Valley, CA06.2020
Skills
- Strong multitasking
- Problem-solving skills
- Guest Relations
- Welcoming guests
- Time Management
- Customer service expertise
- Sales expertise
Timeline
Front Desk Attendant
Island Health And Fitness
03.2022 - Current
Cashier /Coffee Barista
Highlander Cafe
08.2019 - 04.2020
Insider
Domino's Pizza
01.2019 - 07.2020
Associate of Business Administration - Business Administration
Moorpark High School
High School Diploma -
Royal High School
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