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Accomplished professional with extensive expertise in the hospitality industry, specialising in food pairing and beverage service techniques. Demonstrates resilience under pressure and a calm demeanour, ensuring effective conflict resolution and customer complaint handling. Proficient in technical equipment, cash management, and alcohol compliance regulations, with a strong focus on budget oversight and cost management. Skilled in staff scheduling to optimise operations, aiming to leverage these competencies towards enhancing operational efficiency and customer satisfaction.

Refined hospitality professional with 14+ years of experience delivering elevated dining experiences in high-volume and event-driven environments. Skilled in providing attentive, detail-oriented service with a focus on guest personalization, upselling, and seamless execution. Known for maintaining composure under pressure while driving strong sales performance and guest satisfaction. Seeking to contribute to a fine dining or luxury hospitality team committed to excellence.

I am a committed, disciplined, and punctual professional with a strong sense of respect and dedication. Always striving for continuous self-improvement, l consistently contribute positively and effectively in any work environment.

Dynamic and results-driven professional with extensive experience at Klamoyacasino, excelling in customer service and conflict resolution. Proven ability to enhance customer satisfaction through effective communication and upselling strategies. Recognized for maintaining organized environments and training new staff, contributing to a positive team culture and improved service delivery.

Emonie Harvey

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Beverage Server

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Bachelor of Science - Criminal Justice

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Beverage Server

Bachelor of Science - Criminal Justice

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