Windows Operating Systems
Michael Gibson
Master Technologist
Las Vegas,NV
Summary
Seasoned System Administrator with 12-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts, and data security.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
IT Technology Senior Consultant
Movers And Shakers
Cincinnati, OH
11.2017 - Current
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Implemented and managed operating systems and software, security systems and intrusion detection systems.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
- Contributed to project cost estimates and budgets based on assessment of client needs.
Commercial Truck Driver
Continental Transport Inc
Monroe, OH
06.2019 - Current
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
Business Owner/Operator
Sunny Day Real Estate
Cincinnati, OH
10.2013 - 03.2020
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Completed annual rent calculations using housing database software.
- Kept properties in compliance with local, state and federal regulations.
- Maximized rental income while minimizing expenses through effective planning and control.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Business Partner
Global To Local Language Solutions
Cincinnati, OH
11.2012 - 12.2017
- Monitored accounts, ledgers and reporting systems to comply with regulatory requirements and corporate policy standards.
- Developed work plans, gathered and synthesized data, led analyses and implemented recommendations to define, structure and execute strategic and operational initiatives.
- Researched new technologies and chose best options for company priorities and cost-effectiveness.
- Devised and wrote corporate technology procedures, modifying security policies for each worker level.
- Configured and implemented IT initiatives to produce measurable business value.
Cloud and Virtualization Engineer
Cincinnati Bell Technology Solutions
Cincinnati, OH
06.2013 - 08.2017
- Understood client needs and objectives by conducting proactive customer and data analysis.
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
- Provided technical leadership and delivered innovative products and services to address customer specific requirements.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Resolved issues related to operational components for LAN, WAN and voice systems.
Exchange Administrator
Cincinnati Bell Technology Solutions
Cincinnati, OH
06.2013 - 06.2014
- Migrated email services from MS Exchange 2007 to the Azure Cloud hosted Exchange solution. Monitored replication of AD accounts to the Hosted Exchange server via Dirsync.
- Resolved AD account and mailbox conflicts that prevented proper creation of user email boxes and accounts.
- Moved mailboxes as required in accordance with AD migration, insuring minimal email loss.
- Performed Administration and Troubleshooting for Microsoft Lync server including account addition and removal.
Senior Systems Administrator
Robert Half Technology
Cincinnati, OH
08.2012 - 06.2013
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Achieved 100% customer satisfaction rate while administering Windows based systems.
- Orchestrated integration and communication of software upgrades.
- Planned and implemented complex internet and intranet applications on multiple platforms.
- Automated nightly batch using Active Batch scheduler and created nightly jobs for database backups.
- Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for all local and remote users.
- Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
IT Director
Rockwern Academy
Cincinnati, OH
06.2009 - 08.2012
- Guided organizational technology strategy and roadmaps.
- Wrote policy, procedure and manuals governing internal IT use.
- Conferred with school administration to advise and plan for short-term and long-term IT system upgrade needs.
- Coordinated ongoing technical training and personal development classes for teachers and administration staff.
- Installed and managed audiovisual equipment.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Conducted company-wide technology instruction, onboarding and education.
- Oversaw daily performance of computer systems and immediately responded to all technical issues to keep network up and running.
Education
MBA - Business Administration
Keller Graduate School of Management
Mason, OH 03.2012 - 10.2013
Bachelor's of Technical Management - Management Information Systems
DeVry University
Mason, OH 09.2010 - 02.2012
Associate of Applied Business - Management of Technology
Cincinnati State Technical And Community College
Cincinnati, OH 02.2008 - 08.2010
Skills
Computer proficiency
System upgrades
Technical specifications
Troubleshooting
Infrastructure planning
Hardware knowledge
Technical Analysis
Customer Service
Maintenance & Repair
Written Communication
Virtualization
Server maintenance
Offboarding and onboarding
Program installations
Technical Support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
US Army Veteran
American Legion Life Member
Ohio Real Estate Licensee
Class A Commercial Driver's License
A leader in StarFleet gaming community
Quote
Another belief of mine: that everyone else my age is an adult, whereas I am merely in disguise.
Margaret Atwood
Timeline
Commercial Truck Driver
Continental Transport Inc
06.2019 - Current
IT Technology Senior Consultant
Movers And Shakers
11.2017 - Current
Business Owner/Operator
Sunny Day Real Estate
10.2013 - 03.2020
Cloud and Virtualization Engineer
Cincinnati Bell Technology Solutions
06.2013 - 08.2017
Exchange Administrator
Cincinnati Bell Technology Solutions
06.2013 - 06.2014
Business Partner
Global To Local Language Solutions
11.2012 - 12.2017
Senior Systems Administrator
Robert Half Technology
08.2012 - 06.2013
MBA - Business Administration
Keller Graduate School of Management
03.2012 - 10.2013
Bachelor's of Technical Management - Management Information Systems
DeVry University
09.2010 - 02.2012
IT Director
Rockwern Academy
06.2009 - 08.2012
Associate of Applied Business - Management of Technology
Cincinnati State Technical And Community College
02.2008 - 08.2010
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