Emrie Valenzuela
Esthetician
San Antonio,TX
Summary
Hardworking esthetician bringing 3+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Creative lash technician professional with 3 years of experience delivering top-notch services. Multi-talented with skills in styling, maintaining lash health and customizing the perfect set for each client. Known for interpreting client wishes for personalized results.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Lash Technician
Myself
San Antonio, TX
03.2019 - Current
- Answered over Number phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Consistently received positive performance reviews from guests.
- Introduced salon to alternative hair therapies involving natural products to bring in new clients.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Expanded client base by Number% through direct referrals.
- Maintained Number repeat clients nail health by attaching acrylics, filing, cutting and painting nails.
- Kept detailed records of customer information and services provided to increase return customers by Number.
- Offered professional cuts, color services and extensions to salon customers.
- Answered phone calls and emails to schedule client appointments.
- Increased salon profit by Number% through upselling Product and providing personalized care for return visitors.
- Maintained regular client list of up to Number repeat customers while handling Number walk-in clients daily.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
East Central High School
San Antonio, TX 08.2014 - 06.2018
Esthetician
Milan Institute - San Antonio
San Antonio, TX 08.2018 - 09.2019
Skills
Facials and makeup applications
Product expertise
Networking expertise
Relationship building and management
Outstanding client retention
Customer buying habits
Esthetics
Standard waxing understanding
Customer consultation
Lash and eyebrow maintenance
Trend expert
Timeline
Lash Technician
Myself
03.2019 - Current
Esthetician
Milan Institute - San Antonio
08.2018 - 09.2019
East Central High School
08.2014 - 06.2018