Detail-oriented individual with the ability to handle multiple tasks effectively and efficiently in fast-paced environments. Equipped with strong problem-solving abilities, willingness to learn, and customer service skills.
Overview
6
6
years of professional experience
Work History
Systems Monitor
Meijer
01.2025 - 12.2025
Diagnosed and resolved various hardware and software issues for a business with over 150+ devices.
Completed and filed reports detailing price overrides, ad changes, device management, technology maintenance, and software updates.
Proactively maintaining devices and improving quality of life for a business that sees thousands of customers daily to ensure smooth operations.
Customer Service Coordinator
Meijer
03.2023 - 01.2025
Responded to a large volume of customer needs through competent customer service and prompt problem-solving.
Supervised employees breaks/lunches and met their needs based on union requirements.
Trained and regularly mentored associates on performance-oriented strategies.
Collaborated with upper management to improve customer service processes.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Cashier
Chick-Fil-A, Aramark
08.2019 - 03.2020
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Maintained current knowledge of store promotions and highlighted sales to customers.
Operated cash register for cash, card, and university food card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Computer Science
University of Louisville
Louisville, KY
05-2025
Skills
Hard Skills
Microsoft Office: Word, Teams, Excel, Powerpoint, etc