Summary
Work History
Education
Skills
Languages
Timeline
Generic

Emyah McPhail

Knightdale,United States

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Work History

Sales Associate

It's Fashion
Raleigh, NC
10.2023 - 02.2024
  • Helped customers find specific products, answered questions and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Cashier

Taco Bell
Raleigh, United States
  • My responsibilities at this job have been to greet customers, help place their orders, teach them about all the different options on the menu, clean, answer the phone and drive through, count the drawer, and give customers the accurate change from their purchase.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Education

Millbrook
Raleigh, United States
06.2024

Skills

  • Hands on
  • Welcoming
  • Organized
  • Helpful
  • Understanding
  • Fast learner
  • Honest
  • Promotional support
  • Product Sales
  • Inventory Control
  • Order Processing
  • Payment Processing
  • Client Service
  • Positive and professional
  • Product Recommendations

Languages

English, Fluent

Timeline

Sales Associate

It's Fashion
10.2023 - 02.2024

Cashier

Taco Bell

Millbrook
Emyah McPhail