ENAYAT NAZARI
SAN JOSE,CALIFORNIA
Summary
Hardware Computer Technician and System Services Representative with More than 3 years experience with IBM seeking for IT/Analyst positions in California, United States.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hardware Computer Technician/System Services Representative
IBM Corporation
San Francisco Bay Area, CA
02.2019 - Current
- Used diagnostic tools to identify hardware failures and replace components that were not functioning.
- Break/Fix services, calls and emails at company’s help desk, assisting employees and customers with break and fix, troubleshooting computer issues.
- Linked computers to network and to peripheral equipment, including printers, scanners, CCTV, routers, modems, etc.
- Prepared technical documentation for operation, troubleshooting and maintenance of industrial systems and hardware
Information Technology Intern, Technical Support
Santa Clara County
San Jose, CA
05.2018 - 06.2018
- Installed software, repair hardware and resolve technical issues.
- Identified and solve technical issues with variety of diagnostic tools.
Cultural Role Player
Tatitlek Corporation Inc
Twentynine Palms, CA
08.2010 - 07.2013
- Role-player and cultural adviser, I was responsible for training U.S. Marines foreign language and culture in Twentynine Palms California.
Shipping/Receiving Associate
Sears
Yuba City, CA
09.2008 - 02.2010
- My duties were to load and unload merchandise trucks, stock inventory, customer service, answer phone calls from customers, receiving defective items from customers, and send them to maintenance, customers data entry into the system, stocking merchandise for the customers in the warehouse, confirming online orders from the customers, and over all smooth customer service.
Translator and Interpreter
U.S. Defense Department - Afghanistan
10.2005 - 01.2008
- Translated and interpreted documents, articles, news and meetings into Persian and English. Supported and advised US mentors, supported operations by translating key departmental documents.
Education
Bachelor of Science - Business Information System (MIS)
San Francisco State University
San Francisco, CA2018
Associate of Science - Business Administration
Evergreen Valley College
2016
Associate of Science - Computer Information Technology
Evergreen Valley College
San Jose, CA2015
Skills
- Information System classes: IT Project Management, Managing Enterprise Data, Info System Management, Building Business Application, Info System Business Processing Management, Operation Management, Seminar On Business & Society, Managing Enterprise Networks, Information System Analysis & Design, Building Mobile Apps
- Languages: English and Persian
- Programs & Certifications: HTML, SAP FICO, C#, Processing, JavaScript, Microsoft Office, Microsoft Project, Linux and Unix SQL, Relational Database, AutoCAD, WordPress, Adobe Photoshop Mobile Application iOS Xcode IBM Power System, Multi-vendor Mobile-Field Support, Lexmark Printers, Basic Networking Concepts, Linux Diagnostics, Lenovo ThinkPad, ThinkCentre, and ThinkStation
Certification
IBM Power System, Multivendor Mobile-Field Support, Lexmark Printers, Basic Networking Concepts, Linux Diagnostics, Lenovo Thinkpad, ThinkCentre, and ThinkStation.
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Hardware Computer Technician/System Services Representative
IBM Corporation
02.2019 - Current
Information Technology Intern, Technical Support
Santa Clara County
05.2018 - 06.2018
Cultural Role Player
Tatitlek Corporation Inc
08.2010 - 07.2013
Shipping/Receiving Associate
Sears
09.2008 - 02.2010
Translator and Interpreter
U.S. Defense Department - Afghanistan
10.2005 - 01.2008
Bachelor of Science - Business Information System (MIS)
San Francisco State University
Associate of Science - Business Administration
Evergreen Valley College
Associate of Science - Computer Information Technology
Evergreen Valley College
IBM Power System, Multivendor Mobile-Field Support, Lexmark Printers, Basic Networking Concepts, Linux Diagnostics, Lenovo Thinkpad, ThinkCentre, and ThinkStation.
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